Episode 382 Livestream Recap
Livestream recap
{382} Thursday, November 10, 2022 11AM ET
WISH Sneak Peek...
Everything is wonky, but we got to see some of the Wish items!!
Chat determined that Nicolas Cage has fingers behind his ear and that he doesn’t actually have a double-ear. Rinoa confirmed that the Skyrim mug is one of the ones that shows the image when it is full of hot liquid.
Jessica Wilson vs Shane Miller (Shawn Miller) – Geek Squad
Anydesk was used.
Chase Bank
The cancellation form actually said “foam!” He corrected it. Also said “Fool” instead of customer and “Fone” instead of phone, etc.
“Didn’t order” (Shane didn’t notice that to correct it!).
Wonderful 25% returned to us!
Shane booped.
We called back, asked for Shane, but got different person.
The scammer spoke some Hindi with people in background. A MelonBuddy Translator said that he was yelling about how he messed up the call.
Total Time Wasted: 18min 03sec
Stream Timestamp [00:47:18]
Jessica Wilson vs Simon (Seymour Wiener) & Alan & Daniel Harris (Daniel Hairless / Daniel Harrison) – Amazon
Simon’s phone was breaking up really badly and sounded like a factory.
Jessica was calling from Dayton, Ohio.
Awesun was used.
There are two pending orders for i-phones. The account was last accessed out of Detroit, Michigan.
He booped. We called back and Alan answered.
Jessica said she had just talked to Seymour Wiener, Badge AZ7913. Alan said he is Seymour’s senior, but wouldn’t transfer the call, said he’ll handle it himself.
We connected to www.aweray.com, which displayed Awesun (Weird, because Google says about aweray: “Awery Aviation Software https://awery.aero / Awery ó aviation software development company for commercial and cargo airlines, private operators, freight forwarders, aviation service providers, …”) ~ Resulting website is partly in German.
Jessica told Alan that Seymour kept trying to call her back, and that Alan should tell him that Alan has taken over. Alan said Seymour is on vacation and still wouldn’t transfer the call. Then Alan said it might be Seymour’s personal cell phone and that Jessica must not answer – but Rinoa said to us in chat that she gave Alan his (Alan’s) own phone number, when Alan wanted to know Seymour’s phone number!
Alan said he was talking to his supervisor, Daniel, and that Jessica must tell Daniel that Seymour keeps calling.
We were transferred to Daniel.
Daniel told Jessica not to answer Seymour’s calls. Jessica just wanted to let Seymour know that someone else is helping, so he doesn’t need to keep calling, etc. Daniel asked her to sign into her Amazon account, then said it’s been compromised.
Nintendo card(s) were purchased as well as an i-phone. The card was “the monkey one.”
Alan was getting really triggered by Jessica touching the computer!
Alan found Anydesk and was clicking on various settings. Alan was the “floor manager.” Jessica kept demanding to know what he was doing, why he was just opening and closing apps, and Daniel kept telling her to be quiet and let him work! She accused him of “diddly-dallying.”
He rebooted her computer and then she asked why he was shopping for little babies. Chode mode activated!
Daniel said Seymour was a scammer when Jessica asked to be transferred to him. Jessica even offered to give Daniel Seymour’s full name, badge #, etc., Daniel didn’t seem interested.
Daniel: “Nobody here is named Semen.”
We booped because he just silently did nothing for long periods of time.
Total Time Wasted: 46min 42sec
The magic ghost arm appeared with coffee and Rinoa took a break. Then, she explained about the beauty that can be found in the experience of eating a Pop-Tart.
Steve – Geek Squad
Last four digits of order# 8790.
Service was purchased in 2019.
He booped, frustrated over the CTRL+R phase of the process.
We called back using Margaret’s voice and someone else answered.
Connected to www.startcontrol.com.
Margaret logged into her bank.
The call was transferred to billing manager, Steve Walker, to refund the money.
Steve: “What is your YouTube channel name?”
He booped. We don’t know why!
He may have found the virtual machine. N-ABLE shows scammers system info about their victim’s computers.
Total Time Wasted: 11min 13sec
Jessica Wilson vs Mark William – Geek Squad
Jessica: “Is there a refrigerator something running in the background? It’s just loud.”
Mark: “No, I’m in my office. How could I have a refrigerator on my back?”
After a long silence, we were transferred to Robert Naysmith from the accounts department to initiate the transfer. He was handling the refund. He was unsubbing her from Geek Squad. Went to the Bank of America website.
Jessica couldn’t tell if Robert’s accent was southern, Canadian, or Midwestern. Robert was in Houston, Texas but from Australia. Jessica quizzed him about Australia.
Jessica: “In Australia, do you wrestle any gators?”
Robert is from Melbourne. He said he would call back in about 10 minutes but never did.
Total Time Wasted: 31min 28sec
Jessica Wilson vs Kevin Williams & David & John Williams – PayPal
Refund amount $595
Transfer amount $5,877
TeamViewer was used.
It seemed like another call cut in or the scammer took another call. The call got surreal for a while, touch tones and background call, not sure what’s going on. The scammer returned. Hindi was spoken in background.
Jessica casually called him Rahul, but he didn’t seem to notice. He booped by accident, then called us back just to put us on hold.
We were transferred to the senior supervisor, David, who was actually just told to “come over and talk.” David doesn’t seem to like that the form said “dank” instead of bank, etc. He booped (by accident?) and then called back.
The scammers used the Wayback Machine to access an old Chase demo to fake a transfer between the “dank” accounts. Jessica “made a mistake” on the transfer amount.
Jessica refused to accept his claim that she made the mistake that caused this transfer to be wrong. We were transferred to John and then back to David.
John got angry with Jessica and Jessica got angry with all of them. He admitted that his name was Rahul and said something about a fake bank account.
MelonBuddy Translations Throughout the Call:
Yo Rahul, pick up the call, the phone is ringing
Hey Rahul, there is a lot of calls. Pick up.
Bring her on TeamViewer and make her download it.
I’m having her download TeamViewer.
I’m getting a call on Skype.
There is a call coming.
Write the amount of the call.
Here, she filled it out. What do we do now?
Looks like it says fraud form.
Total Time Wasted: 40min 27sec
Jessica Wilson vs Amazon
Order for Philips 75 HD LED TV
$774
Order # SRT766HEC
He booped.
We called back, said it was regarding the $774 TV.
He booped.
Total Time Wasted: 3min 43sec
Jessica Wilson vs David – Norton
Invoice # DO72665
He booped.
Total Time Wasted: 6min 20sec
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- November 12, 2022