Rinoa Poison: Scambaiter

The cat-seal-walrus has moved. Some individuals are now more concerned about a square cow…

 

 

Stream Timestamp [00:25:11]

Jessica Wilson vs Sam Williams & Henry Anderson & Tracy Parker & Steve Thomas – Norton

Refund amount $358.99; 368.99; but refunding $150 first

Transfer amount $15,000

Jessica is a wedding planner.

AnyDesk was used.

 

Sam is 24 years old, unmarried, and very talkative.

Jessica asked Sam if he’s unmarried because he’s too short or fell on his head. He said he has no hobbies and just spends his time working.

 

Henry said he’s from another country, but came here 5 years ago to work.

 

Jessica: “Have you ever eaten a urinal cake?”

Sam said that he was open to trying urinal cakes.

Jessica: “I’ll have to send you a recipe. I’ll try to send you one that’s fresh. I’ll go to a pub or something.”

 

We were transferred to Henry, manager on the dispute form.

 

He connected with ScreenConnect in addition to AnyDesk.

 

They are confused, she is confused, we are confused, it’s confusing all around.  I blame the square cow.

 

There is discussion about moist, damp, wet, humid cake.

 

Jessica: “What is the status, private?”

 

F7 strikes again!

 

Henry: “Have a glass of water, ma’am.” Then, Rinoa disappeared.

 

 

Jessica: “When you ate the urinal cakes, did you have it with a little sugar?”

Henry: “Yes.”

 

 

Henry needed two attempts to screw up the transfer properly. He told Jessica to go to the bank to transfer money to Thailand but she didn’t have a passport yet.

 

We were transferred to Tracy Parker, Senior Dispute Manager on the Floor. Tracy might be Henry speaking with a highpitched voice.

 

Jessica was confused on why the refund had to be split. Apparently, it’s company policy to limit their refund to $150 but still managed to transfer $15,000.

 

Rinoa and chat wrote an apology note for Henry to read to Jessica.

 

Henry: “Are you joking with us? I know who you are.”

 

Henry said he wouldn’t read the apology letter but then he did because of Rinoa’s mad social engineering skills. See image below for apology letter text.

 

Tracy said that the only options to return the money were gift cards, wire transfer, UPS transfer, or cryptocurrency. Tracy she asked the distance to both the bank and the CVS store, then Target, Kracken, and Kroger.

 

Tracy said to go the bank and withdraw $10k cash but then changed her mind and went back to the wire transfer.

 

We were transferred to Henry immediately after Jessica tried to log into her Chase account. Henry asked about Zelle. Henry said the bank manager was calling Jessica right then.

 

Steve Thomas, senior supervisor on the floor, called. He was silent after Jessica recounted events, then he thought she was wasting his time. She replied about them changing their mind over the payment method. He kept saying that she didn’t want to pay the money back and legal action will be taken.

 

Steve told her to withdraw $14k cash, come home, give him a call. Jessica wanted to know if he would be meeting her at the bank.  Then says *he* will call *her* in 30 minutes. He accused her of not living in California because the phone’s area code is from a different place.

 

Tracy called back and asked Jessica to log into her account. Jessica said she was getting ready to leave. She wanted to know why the four of them aren’t seeming to communicate with each other. Tracy ignored her question and asked where she was going.

 

Jessica called her a dumba**. She said Steve would be calling, then booped.

 

Rinoa confessed to the fact that she does, indeed, have legs. She apologized for not telling us this truth sooner.

 

Rinoa hosted Classic Rock Chat with chat.

 

Steve called back. Jessica said that she talked to the bank manager and there was no record of the excess money in her account. They told her to call Norton back and ask about it.

 

Steve returned from talking to Tracy, said money was transferred, but it’s in a “hold.” He said Tracy would call her and remove the hold, releasing the money from their side. Then she booped.

 

They called back again only to say that they will be calling back again.

 

We called them back because Tracy didn’t call us. A man answered but didn’t say his name. He said he’ll tell someone, then he booped.

 

Total Time Wasted: 1hr 56min 09sec

 

 

 

Jessica Wilson vs Jacob Carter – Norton Cancellation Department

Invoice #GT52451

Refund amount $358 for 3-year Norton plan

 

Jacob: “Who are you? Why are you doing this?”

 

He booped.

 

Total Time Wasted: 6min 23sec

 

 

 

Jessica Wilson vs David Lynn (David Lint / David Link / Urinal Cake) – Geek Squad

Refund amount $278.99; then $317.68

Receipt ID #C1346TRE7455Y8BD64546

This call was very choppy. David sounded like a helicopter.

David said someone named John Allen made the charge.

He wanted to call back on a better line.

 

David detected the VM, then booped. Or maybe he didn’t like the Chase account.

 

Total Time Wasted: 17min 50sec

 

 

Rinoa changed her VM wallpaper to a photo of a very adorable kitten. See image below.

P. Butters (Welder / Putters / Puttvers) vs Richard Jones (Jelly / Dick Jelly) – Microsoft customer support & James at “Chase Bank”

UltraViewer was used.

He ran a DOS scan and made up terrible fake warnings about Ohio hackers! He also mentioned Mexico, but only Ohio matters!

 

Richard transferred the call to “Chase” but it was just another of his coworkers.  

 

James at “Chase Bank” answered. James said she only had a credit card account, not a checking account. P said that it was actually a checking account. Back-and-forth ensued.

 

James booped because she didn’t have a checking account to complete the scam.

 

Total Time Wasted: 33min 23sec

 

He tried to open the camera on her computer.