Rinoa Poison: Scambaiter

Stream Timestamp [00:16:21]

Geek Squad

While she was completing the form, the scammer went straight to her Amazon account and started trying to buy giftcards. We booped.

 

Total Time Wasted: 11min 45sec

 

 

Stream Timestamp [00:33:03]

Margaret Rosebud vs Shawn Ray (Shawn Wright – Emp #SR1178076) & Michael Rosebud – McAfee

Refund Amount $399.99

 

We were transferred to senior refund officer, Michael. He put the deduction transaction on hold but was still going to refund it.

 

Michael has a dog named Tom.

 

F7 strikes again! He didn’t appreciate the F7. He booped and blocked us but stayed connected to the computer for a while.

 

MelonBuddy Translations Throughout the Call:

We are taking from her.

Let her open.

My ass, motherducker. Here, you want to take this call? Go for it.

So, what to do now?

Cut it.

 

Total Time Wasted: 57min 05sec

 

 

Stream Timestamp [01:48:04]

Steven – Microsoft

Steven said “sir” to Laura many, many times, so she started saying “ma’am” to him. He didn’t like that and booped.

 

Total Time Wasted: 2min 23sec

 

 

Stream Timestamp [02:00:46]

Laura Redfield vs Alex & John Wilson – PayPal

 

We were transferred to John after Alex told us about a security warning.

 

Alex offered the lifetime security to make the computer like new for just $499. She chose the 3-year plan for $200.

 

He told her to go to Walmart and buy a giftcard to pay for the service. When she said he wasn’t making sense, he said to turn on her computer. But it was already booted up. He didn’t believe her because he couldn’t connect to it. Alex booped.

 

MelonBuddy Translations Throughout the Call:

I have a suspicion it is real.

Check it first.

Tell her plan.

Send her to store.

First ask her is it accessible to her.

She is abusing.

Be strict with her.

Check the client.

I think she is wasting our time.

 

Total Time Wasted: 45min 16sec

 

 

 

Stream Timestamp [03:11:25]

Kevin & Clayton – Medical Legal Department

 

Kevin: “Have you used or been exposed to RoundUp the weed killer?” Kevin went through several health-related questions and Clayton asked some questions related to taxes. When we didn’t answer questions the way they wanted, they bailed.

 

Total Time Wasted: 8min 43sec

 

 

 

Stream Timestamp [03:31:03]

Laura Redfield vs Rick – Nick

He bailed and booped.

Total Time Wasted: 1min 51sec

 

 

We called McAfee and they answered but didn’t react to us. They spoke to each other. We listened in, though their voices were quiet. At one point, he addressed us and introduced himself but didn’t stay interacting with us. Also didn’t hang up. So, we kept listening.

 

Sean was the scammer’s name.

 

MelonBuddy Translations Throughout the Call:

You said it all.

Didn’t leave anything. Told him everything.

Black the victim’s screen.

I think she is having fun with us. (said of the victim in the background)

I will go away. (said by victim in the background)

Lock her inputs.

I have already given it. (said by victim in the background)

 

We called them back. David answered this time.

 

Laura Redfield vs David Williams – McAfee

Refund Amount $399.99

Transfer Amount $20,000

Her details were hacked from someone in Cape Coral, Florida.

TeamViewer was used.

 

We could occasionally overhear a scammer in the background. We tried to listen for details so that we could help the victim. We were focusing on that much more than whatever David was saying.

 

MelonBuddy Translations Throughout the Call:

It means you already have that software on your computer.

Click on uninstall.

Apply, click ok.

There must be an accept option.

What is the number?

Hey, look at it.

Okay, so it’s below.

Ok, I will handle it.

What to do now?

 

Total Time Wasted: 56min 06sec