Rinoa Poison: Scambaiter

Stream Timestamp [00:29:00]

We called David (the guy with the parcel). Timer started at 2hr 59min 00sec.

 

He asked for the receipts for all 3 parcels, complaining that he hadn’t received them. She said that she gave him “the re-sips.” He complained that the receipts he got were from USPS instead of UPS. He kept asking which service she used. She said UPS, and that she would send him all of the receipts again.

 

She re-sent the pictures. He was complaining about the delivery date because he wanted express shipping service. She said that it WAS express. He wanted HER to track the packages because he was not able to.

 

David: “You are mowing me into the circle.”

 

He said that she wasn’t making any sense. She said the same back to him. They argued about not putting her return address on the parcels. He wanted to know HER address. He complained how hard it was to get hold of her for many hours. She asked if he had never heard of sleep. He said that the 3rd receipt she gave him didn’t go to the correct address. She said that she gave them the address he told her. No matter how many complaints or issues he raised, she kept saying she did exactly what she was told to with the info she was given.

 

He again demanded that SHE track the packages and send him photos. She said that she was done talking to him, that HE should call UPS if he has concerns, and that “my address is 123 BOOP!” Then, she booped!

 

Rinoa was “pretty sure that wasn’t the password guy.”

 

He called back.

CR/Susan: “For some reason, the line gets disconnected whenever you ask for my address.”

 

 

There was much confusion about whether “Susan” had ever called him from another phone number. He made more demands as to addresses. He let him know how fed up she was. He threatened to give her legal trouble. She called his bluff and said, “Fine. Take it to court.”

 

He told her to track the package and call back. She said, “Sure,” and hung up.

 

Total Time Wasted: 3hr 21min 54sec

 

 

Stream Timestamp [01:09:00]

CR vs Jack & Rose & Robert – Geek Squad

Refund Amount $419

AnyDesk was used.

 

Because CR was annoying Jack too much, we were quickly transferred to Rose, the senior supervisor.

 

Rose: “Why do you talk so much?”

 

Rose: “MA’AM YOU NEED TO LISTEN TO ME! STOP TALKING!”

 

Rose: “Are you high on something?”

CR explained that she was high on Red Bull and two double espressos.

 

Rose thought that CR was Pierogi, but CR explains that pierogies are food, not her.

 

Rose slowly progressed through the scam, putting CR on hold often. When CR started filling out the cancellation form, Rose was swearing at CR again and insulting her because CR was asking too many questions and talking too much.

 

 

As the refund was being processed, Rose became more frustrated with CR, who was rapid-talking due to the Red Bull and caffeine.

 

We were transferred to Robert, the accounts manager. He said he would help her get back her funds. CR said that she just wanted it canceled and doesn’t need a refund because she hasn’t seen any charges. He said that she would see the charge at the end of the month when she got her statement.

 

CR got angry because he was snooping through her bank account. She asked why he was trying to transfer money. Robert said that Pierogi told him to do it.

CR: “A food told you to?”

 

CR turned off the laptop. She wanted to do this another time. She had things to do.  He said, “Okay, Pierogi. Bye-bye”

He bailed and booped.

 

Melon Buddy Translations Throughout the Call:

I think it’s a hacker.

They have no camera.

I think it’s a customer.

It’s a laptop. Look at the battery percentage.

What should we do with her?

 

She has internet, so I don’t understand.

What are you doing, man?

This is such a pain in my butt.

The page is not opening. What are we supposed to do?

This page is a POS.

She talks so much. My ears are hurting.

I say one word and she speaks like a thousand after.

You talk to her. You deal with this. She will chew your ear off.

It’s a hacker.

Yep, it’s him. He’s a hacker.

I think she’s drunk.

Whatever it is, remove it.

Here, talk to her. She will drive you crazy, too.

I am trying to transfer, but it’s not working.

I think it’s Pierogi. I have doubt it’s him.

You think it’s a hacker?

Look at the profile.

It’s a hacker.

 

Total Time Wasted: 43min 11sec

 

 

Stream Timestamp [02:10:00]

CR vs Adam Williams (Adam Apple) – Geek Squad

Refund Amount $429.92

She bought her laptop there several years ago.

 

CR read a url back as “k as in computer.” She said he’s right, it’s not k for computer, it’s k for compass, right? He said, “Yes.”  

 

Adam has two children. He can’t understand why CR isn’t married.

 

He asked her about having a YouTube channel and then actually said, “Come to your real voice.” He accused her of being Kitboga or Pierogi. He accused her of broadcasting the call live. He insisted that she was streaming on YouTube and that this wasn’t her real voice. He seemed to think she called him “Adam A**hole,” instead of “Adam Apple.” He tried to resume the scam. She wanted to end the call, but he told her to wait.

 

He asked her name and email again. She said that she was going to go. He said, “Why? What happened? Why are you getting scared?”

CR: “I’m not scared. I didn’t feel comfortable.”

Adam: “Why did you turn off your computer then?”

He continued to insult, mock, and be sus.

We booped him in mid-word!

 

He tried buying giftcards on Amazon behind the blue screen.

 

Total Time Wasted:  39min 32sec

 

 

We called David again (parcel guy).

 

He said that he would arrange a conference callback with the other guy today, and she’ll need to make up a new password for the other guy. He then said that he would give the other guy the burp-fart password.

 

Total Time Wasted: 3hr 24min 34sec

 

 

CR vs Unidentified Scammer & Winston – Amazon

Refund Amount $536 + shipping

AnyDesk was used. Reverse connection denied.

 

He discovered that her computer had been hacked. Unable to connect the computers.

 

We were transferred to Winston, the available technician on the floor. He said that the charge didn’t show because it’s an overseas transaction and takes 24 hours to show up. The computers still wouldn’t connect.

 

He bailed and booped.

 

Total Time Wasted: 21min 14sec

 

 

CR vs Brian Stewart – Microsoft

UltraViewer was used.

 

She was trying to download movies when she got the security alert. She was trying to watch some corn… Popcorn, the movie with Adam Sandler.

 

He found a breach on her network, hacked in the last 48 hours.

Brian said that she was now connected to the secure server of Microsoft. Opened a run box, typing in cmd. He called the DOS box the “black scanning screen.” He gave her the usual claim about foreign addresses being hackers. He wanted to run a second scan to see if her phone line is secure. He was having her type “netstat” again into the same box *on the computer*, not the phone. Makes no sense! He would ask her yes-or-no security questions (because her phone is not secure). He would call her back from a secure line of Microsoft.

 

Total Time Wasted: 28min 01sec

 

 

We answered an incoming call from David, the 3-package scammer. She had updated tracking info for the first one. The other two receipts, she can get for him before she leaves for her flight. He would be waiting for her call and pictures.  He asked for her age out of the blue. Her email was ’86,’ and he thought that was her age. He kept stressing secrecy.

 

Total Time Wasted: 4hr 04min 07sec

 

 

Calling back Brian Stewart from earlier. The black screen was gone. He was talking about the “listening” hackers again, but they couldn’t hear because it’s a secure line now. He said an illegal visit to cornhub-dot-com was made in her name at 4.30 a.m. today. It was a corn subscription.

 

She said that the DOS box (not visible to us) said that the phone line was tapped. She kept talking, and he just went silent. He didn’t respond to “Are you there?” When he came back on the phone, he admonished her for not letting him speak. He was phishing for a card that started with 5 (Mastercard), 3 (Amex), 6 (Discover) or 4 (Visa). He wanted her to check all her cards, see if they match. She had #6, Discover, and #4, Visa, from different financial institutions.

 

Brian came back from hold and asked if she was in front of her computer, if she has his info, etc. She gave him her address, etc.

 

Brian: “Still there?”

He asked for her mailing address again. She said she had already told him 4 times, maybe more.

 

He bailed and booped.

 

Total Time Wasted: 52min 15sec