Rinoa Poison: Scambaiter

Stream Timestamp [00:20:04]

M vs Ben Wilson & Patrick (Satrick / Sad Rick) & Josh – Norton

Refund Amount: $556.66

Scam Amount: $15,000

 

M wanted to cancel the two-year subscription. She filled out the cancellation form.

Refund transaction #xxxx-106412004786.

She logged into her bank and did not receive the funds. Ben had a word with his Billing Dept.

 

There was a technical glitch in the banking portal. The bank server is sometimes “low”.

We were transferred to Patrick (Sad Rick) from the Refund Dept. She explained that the bank was feeling low and $556.66 is the refund amount.

 

Their Bank of America account will wire transfer to her account. Subscription transaction was

#M3R5M99MM779R59. The amount entered on the form was $1556.6. Sad Rick told her “Don’t do that error again. You have to see what you are typing.” The second time, the form said $15,556.66. Sad Rick said, “Again you did same ting…oh my goodness…you got too much money.” Sad Rick was very dramatic. He said she received too much money and it would be flagged a money laundering case now. But she is an honest person and would send the money back to them.

 

Sad Rick told her to get dressed, then go to the bank and withdraw $15,000, then go to an ATM machine.

 

He questioned her about not having any icons. He had her confirm her name and zip code. He told her go to the bank and he would personally give her $500-$1000 compensation charge. Margaret said that was not necessary.

 

They got suspicious.

 

MelonBuddy Translations Throughout the Call:

It’s 100% hacker seems like

She locked system

Yet we haven’t done

Hopefully it is

Some another language

What is password

 

We booped to see if they would continue with the call.

Sad Rick called back. She was heading to the bank.

 

More MelonBuddy Translations:

I know she will do all but not pay

I am telling you it is fake

I have experience with this type

 

We booped. They called back but booped without speaking. We called back. They asked M to go to the bank, but then they told her to be in front of her computer. She asked which thing they want her to do…she was already out by her car. They said, “drive to bank.” She told them she couldn’t talk on the phone while driving.

Booped.

 

We called back and Josh answered. We asked to speak to Stinkrick…Ordrick…Sadrick.

More MelonBuddy Translations:

Hey she called

Take remote

Hacker,hacker,hacker

 

Sad Rick (Patrick) said to take $10,000 from her bank. Once she is done, let him know.

He said to withdraw cash.

Booped.

 

Total Time Wasted: 51min 45sec

 

Stream Timestamp [01:37:09]

KM vs Kevin Christopher William & David “Bills” Wills – Geek Squad

Refund Amount: $299.00

Scam Amount: $15,000

RE: Invoice #775A213NT73

 

K was very angry and had come across this charge and wanted it cancelled immediately! Kevin asked her if she wanted to continue the home membership plan. “Do I sound like someone who wants to continue service? $299…this is outrageous!”

He told her to be in front of her computer.

K: “ARE YOU ORDERING ME??”

Kevin said that he was just requesting her. Karen told him she is very angry.

K: “IS THIS GETTING ME BACK MY MONEY?”

 

Kevin was already cussing. He gave her a new cancellation code. Karen shouted, “I didn’t want to join the sessions…are you understanding me?!”

 

She filled out the refund form. Cancellation of service was done. Then, she had to fill out the refund form. He told her to thank him after she got the refund. K told him, “I just want my money back. It is hard to get real customer service around here. I want your 100%.” Kevin told her he would make it 200%.

 

K started to complete the Best Buy Geeks Squad Refund Form. She told Kevin, “WE ARE NOT ALL BRAIN DEAD LIKE YOU!” She demanded MAD respect!

 

He had her login to her online bank. K: “Do I have the money already?”

Chode Mode Activated!

 

Kevin: “Oh my God! You are having a tough day I think. You have to login to your bank to accept the funds,” and said, “I am quite nervous, as you are talking correctly.”


Kevin transfered us to Senior Account Manager, David “Bills” Wills. K proceeded to tell David that was was not alright for them to take $299… and running in circles. It was unbelievable that they hired Kevin William to refund money and he was unable to do so.

 

K told David that she had not received anything. She said, “You have either sent it or are lying to me.” She said that Kevin had spoken very disrespectfully to her. David said he would take serious action against Mr. Kevin. David had her complete the form. K logged into her bank and still hadn’t seen a single penny. David said that he hadn’t sent it yet. David logged into their bank and connected K with Customer ID with Geek Squad of #9883420488.

 

K told him, “SLOW DOWN! DO YOU THINK I AM A ROBOT?” David said he was trying his best.

 

David had her enter her name and gave her a code. He told her that she would receive the refund back in two parts. First $150.00.

 

K explodes, “YOU ARE NOT CHARGING ME FOR THIS! I WANT ALL OF MY MONEY…THIS IS MY MONEY…IT’S MY $299. I WANT NO FEES!”

 

David said that it must be 2 parts; $150.00 and then $149.00. K said, “Do you want me to go to Channel 6 News?” David said that they are not keeping a single cent of her money.

 

K: “I swear if you don’t give me all of my money, I am going to Channel 6 News! I know someone there…I have connections.”

 

David told her that the $150 had been approved. How much did she receive? Oh no! He said that K had put a comma in place of a period… she got $15,000. K said that she did not do that. Why did this happen? She did not want trouble with the law or to be behind the bars. She told David that he is a “goofy bastard!” She said that she will contact Channel 6 News and he was trying to frame her. She wanted to talk to his manager. David tried to cancel it. He told her to calm herself down and not interrupt. They were unable to cancel.

 

K: “You are trying to ruin my reputation. You can’t cancel the truth… You messed up.”

 

David wanted K to type on the note pad she typed in $15,000 instead of $150.00.
K typed out, “I believe David Wills switched the amounts making it $15,000.” David was upset that she had typed his name and the accusation. He said that they are associated with the World Bank. K said that they needed to hear how outrageous and ridiculous he sounded.

 

K: “You are supposed to be a professional and all I hear is a clown!”

 

David tried to cancel. They had temporarily suspended her account. K told him that he should be behind bars. K said, “You did it! Your pants are on fire! I have my own money and reputation to keep. You sound like a dog ‘bark, bark’..”

 

K asked for his badge number. It was ZK1144. She would speak to his manager. David said that they can fix this. He told her, “You have no balance in your account. When I speak, you don’t speak. You need to be a better listener. Can I speak?”

 

David said that she had to state, “I am willing to fix the problem and will send the extra money back,” for the recorded line. K said, “Yes, I want to resolve this problem.” David was not satisfied with that and wanted her to say, “I will definitely send the extra money back and will cooperate.” He asked her to type, “I will completely cooperate to send the extra money back,” and he would vouch for her honest mistake to the financial head to release her back money.

 

K typed on the notepad, “David Wills is making me cooperate with him after sending me $15,000 extra in my account and now hijacked my bank account and will not give me my money back.”

 

David was upset and wanted her to type the sentence as he had instructed her to…not what she wrote. He told her the best thing was for her to find a lawyer.

 

K: “I don’t want a lawyer involved. You rotten FART!” David said that they had to get the “Coat of Law” involved.

 

K told him that he pulled a grinch and stole everything from her bank account! David was being bossy and wanted her to type on the notepad, “David, I want to fix this problem. I am willing to cooperate to fix this problem.”

 

At this point, she had no money in her account. If she typed the above, the financial head would request to the World Bank that $15,000 go back into her account.

 

David said, “OK, we will go to Coat of Law!” K said that they need to fix the problem.

 

K told him that he was a dingus and she was going to talk to Channel 6 News.

 

David said that he was not playing games with her. Kevin Christopher William got back on the phone. They were somehow disconnected from her computer. K called Kevin, “You little weasel!” Kevin get the computers connected again. K told him that he was a “floating turd in a swimming pool.” Kevin ignored that comment. He was going to transfer her to the Accounts Dept.

 

The line was booped. But they were typing on the notepad, “Please wait 2 minutes.”

 

David called us back. K asked how did she know that she will be getting her money back. He told her that, if he wanted to take her money, he just would have when they zeroed out her account. She told him, “Oh, you are an honest clown.”

 

David wanted her to go to her bank. If she transferred money from a personal checking account to a business entity there will be a 35% tax. Their account team had a better way. K tells him that they should be in charge of their own taxes.

 

David had requested the World Bank to transfer $15,000 into her checking account. She would then withdraw $14,700 and keep the $300. Karen thought they needed bread crumbs to lead the path…follow the bread crumbs. She was not meeting him in person!

 

David wanted her to take an oath, “I promise I won’t speak.” Again…$300 refund for her and $14,700 back to his company. K asked, “Do I hand the money to you?” They had a lengthy discussion of speaking when each is speaking.

 

David told her to go to an ATM to deposit the money. K asked again if she was meeting him in person and again that they needed bread crumbs or else M & Ms for a path.

 

David brought up a website to look for a cryptocurrency…K didn’t enter her address and so she was given an address in the Czech Republic. “Are you covering my flight for travel?” He asked her zip code again and she wa given Boot Liquor at 2301 Van Nuys 94119.

 

Step 1 was to go to her bank and withdraw the $14,700 in cash. If asked why, she said she will say for David at Geek Squad. He told her, if she told her bank, they would change her account numbers and World Bank will not be able to refund her money to her account.

 

David tells her about Black Rock. It’s a company that manages 18 Trillion dollars in asset management. Karen asks if they are a metal band. David says yes. Karen asks if she is to withdraw the money from Black Rock. David told her that he was just telling her about it.

 

She should say she is renovating the roof on her house. She thought she was investing in Black Rock. She just did her roof 6 months ago. Tell them you are buying a car, going on holiday, but do not tell about the mistake.

 

David typed on the note pad a diagram of (A) K and (B) Geek Squad. Then in between he typed a (C) World Bank. K asked him who put C in between A and B. That’s not right. He told her to say she has a neighbor and they had a fight. K is (A) and Rebecca, the neighbor, is (B) and the police would be (C) coming in between.

 

Step 2: Go to this address (given previously) to the ATM machine RockIt Coin. She will be changing USD to RockIt Coin.

 

K: “Is this Elton John?” “Are you a fan of Elton John?”

David said: “No, it is bitcoin.” He does not care about Elton John. 🙁

 

David showed her a video in order to show her how to do a transaction on the machine. It was an educational video on how to buy bitcoin. K read through the information.

 

K: “Am I having the RockIt coin sent to my home address or your address?”

 

David was frustrated, “No, Let’s settle in the Coat of Law. I cannot stop you talking.” K did not want the Coat of Law…their A/C is too cold.

 

He told her again that she needed to deposit the $14,700 in the RockIt Coin machine. She questioned if she could just use a debit card. He told her, “No, only cash. Keep your mouth shut.”

 

David then told her again how to use the RockIt Coin machine. There would be three tiers to choose:

 

$20-$299

$300-$2999

$3000-$15,000

 

“Which you choose?” David asked her. K thought about this. Jeopardy music played in the back as she contemplated which tier she would choose. She finally said, “C…$3000-$15000…final answer…lock it in!”

 

David asked if she was really that dumb or just acting it. She told him that was an extremely rude question.

 

David told her that she would need to take a picture of herself holding her license. She was to hold it over her right eye like a pirate patch? No, she was to hold it right by her right eyes. K told him that she did not have a driver license. She either used Uber or walked or rode her bike. She is eco-friendly.  She does not have a passport. She does have a state ID. David was getting the QR code address sending her to choose.

 

We were on hold and the William Tell Overture sounded for chat.

 

Much discussion was had about the QR code and the procedure to take a picture, “like a selfie”.

She asked if she couldn’t just write him a check. No. She could not.

 

David told her to go ahead so that they could get her money released. K asked if he wanted her to just call her bank. No.  David had her type on the notepad:

 

“Please release $15,000 back into my checking account so that I can send Greek Squat back their money $14,700 through Bitcoin ATM machine.”

 

David had $15,000 released to her account. She was to go to the bank and withdraw $14,700. He had her watch the video AGAIN on how to purchase bitcoin.

 

K had ordered Uber to go to her bank. B, the Uber Driver, arrived to pick up K.

 

K: “David…”

David: “Yes Ma’am?
K: “The Uber is here. Now, is was $14,700 to withdraw for Geek Squad and to put in RockIt Coin, right?”

 

K to B, the Uber Driver: “I want to go to the bank and withdraw money and…”

B: “RockIt Coin? What do you mean Geek Squad? That doesn’t sound right.”

David: “Ma’am are you there with me?”

B: “I don’t think that is a real…possibly you should check with your bank.”

K: “David…”

B: “Be cautious about that…be cautious…why would Geek Squad ask for that?”
K: “They said they will take it to the Coat House.”

B: “Just check your bank account on your phone. It will let you know right then and there if they are lying to you.”

K: “Give me a second.”

 

K: “David, the money is all normal in my account..all my money is there.”

B: “They are playing you…they are trying to SCAM you!”

 

BOOOOOOOP!  What da ya know…David hung up!

 

Total Time Wasted: 3hr 02min 54sec