Episode 277 Livestream Recap
{277} Wednesday, March 30, 2022
Wednesday Ep. 277 3/30/22
Which company ARE you?
David from PayPal/Norton Cancellation Department
David answered the phone as PayPal but Rinoa asked about a Norton subscription. She clarified later as a Norton subscription through PayPal – Norton 360 LifeLock Thingy
Charged through PayPal for $397.00.
Received email 3/28/22.
“Sorry, you’ve got the wrong number.”
“Let me just check it from my side. If we get any issues or any other notification, we will call you back.”
1:47
Called them back. No answer.
Apparent butt dial.
Nancy vs. David from PayPal/Norton Cancellation Department
David answered the phone as PayPal but Rinoa asked about a Norton subscription. Later clarified as a Norton subscription through PayPal – Norton 360 LifeLock.
Charged through PayPal for $397.00.
(Received email 3/28/22)
‘Sorry, you’ve got the wrong number.’
‘Let me just check it from my side. If we get any issues or any other notification, we will call you back.’
1min 47sec
Called them back. No answer.
Apparent butt dial!
Engagement collar?
Nancy Wheeler nancyw1337@gmail.com vs. Steven Bathiche – Amazon email received 3/28/22
Account is under red flag. Order for iPhone13Pro placed on 3/28/22 for $989. Order for woman’s necklace placed on 3/22/22 for $426.
“Was that the Hope diamond engagement necklace?”
“Engagement collar”
Background static. Might be rain or a fan. Usually a fan.
7min 16sec
Called back on another line.
Verification code 2445
‘Orders taken from Jeff Hoffman of 2027 Edwards St, St. Louis, Mississippi’ and ‘Amina Abbott’ on another order
UltraViewer used, Rinoa banged on about “birthday tapeworms”
“Awkward silence / awkward tension”
“My wallet screams in desperation, ‘STOP!’”
Computer genuinely decided to update, making everything more difficult.
Steven went silent and then booped.
Had the personality of a dialtone.
19 mins 53sec
Guacamole
Nancy Wheeler nancyguacamole1337@gmail.com vs. Max Foster (Foster) from Amazon. “Like that movie, ‘Meet the Foxters’?”
Charged for an iPhone and a woman’s necklace. $426 for the necklace and $986 for the iPhone.
“Can you receive email through your landline now?”
“They upgraded my phone service to the carrier pigeon.”
“Upgraded to the TRON 4.7 service.” (new feature with extended, long-distance calling through carrier pigeon)
AnyDesk used.
Request did not go through to Nancy.
Max got frustrated and booped.
18mins 05sec
Rinoa found the problem with AnyDesk (a password) once she was off the phone and sent Nancy a request.
Called back and James Thomas answered. Explained that she got disconnected from Max Foxter.
James says he’s supervisor.
James says IP address is not secure.
“Ziplining hackers in action”
“Multiple hackers coming down the zipline at once.”
Transferred to Eric Lester – senior supervisor on the floor
Eric has a 7-year-old daughter.
“If you have dirty shoes, you don’t want to bring them into the bank. Gotta clean the bottom of your shoes off.”
“You cradle me and let me know it’s gonna be ok.”
Started looking at Zelle transfer history.
Attempted to transfer money via Zelle.
“I wanna see my computer screen right now!”
“You stick to working on the Amazon. I’ll call Google to deal with the Google. I’ll call Bank of America to deal with the Bank of America.”
Eric booped.
Reported Zelle info as per usual.
57mins 12sec
James Thomas called back and said he’d just work on Amazon. Sent a photo of his ID card via text.‘Wow, you’re cute!’
James plays the guitar, not really but sometimes. He doesn’t sing.
Tried to get Nancy to purchase Amazon gift card.
“Amazon gift cards never expire and carry no feces.”
Nancy changed card amount to $1.00.
Need to enter $200 or get a penalty.
“James, what are you trying to do? Are you trying to scam me?”
Transferred to James’ supervisor, Eric Lester again.
‘If you think this is a scam, you can hang up right now.’
Nancy booped.
1hr 20 mins 27sec
Cold incoming call
John William from Norton Security incoming cold call. Voice robotic at times.
“Your phone sucks. Sounds like you’re using a codfish.”
Called back on another line.
2mins 31sec
‘This is the computer guy.’
He booped.
2mins 55sec (total)
This might have been the guys from earlier that Nancy hung up on.
iCloud hackers?
Nancy Wheeler vs. PayPal – (iCloud hackers on PayPal?)
Invoice/Order ID # 9512544687532264995221DF77EHKLNFD7712 5246992352JOPR314159CAT12
$426
AnyDesk used.
“*MY* dog isn’t complete. I was asking about the dog in the background.”
Transferred to specialist/senior supervisor on the floor. David Wilson (ext. 190)
“Can I call you Davy Willy?”
Booped when they saw request for reverse connection.
17mins 44sec
Called back. Didn’t answer.
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