Episode 305 Livestream Recap
{305} Wednesday, June 1, 2022
{305}
June 1, 2022
(Sam) Williams Smith
Nancy (13 Maple St, Copeland, FL 34141) vs Sam Williams Smith Norton, Refund amount $284.71. “Accidental” refund amount $2,844 ($2,560 overpayment) Verification number 2699418 using TeamViewer.
“Hello Williams. How are you doing today?” – Nancy
“Fine, madam. Darling, how are you?” – Sam
“I’m sorry. I’ll slow down. I get a little nervous and I start talking a lot. I’m sorry. I do apologize.” – Nancy
“Do not use extra mind, madam.” – Sam
Transferred to manager – Alex
Transferred to someone for a cancellation number
Transferred back to Alex
F7 strikes again!
“Holy cheddar cheese!” – Nancy
“It was the stupid server, I guess. I don’t know what happened.” – Nancy
“No, no, no. Oh my gosh, you are [gag]. You are such [gag] a charm [gag].” – Nancy
“You’re the sweetest little [gag], the sweet [gag]. Sorry. Yeah, you’re the sweetest little b-[gag]. Oh my gosh, I feel like I’m [gag].” – Nancy
“Aren’t you the little puker?” – Nancy
You go ahead and be your little flirty self. OK? You be your flirty little self. Just don’t mind me. I’m just gonna [gag].” – Nancy
[overtalking] “Alex, don’t get me wrong here, but you want me to pay you $2,559 in apples? That seems a little bizarre. I feel like, what do you want me to, do you know how much that would cost in shipping to mail you, what, we’re talking maybe three dozen apples or so? That’s outrageous. I’ve never heard of a company asking for, but could you imagine if I go to the store, what do you want? Yeah, I need to pay back the store with granny smith apples or macintosh. You know what I mean? I don’t understand. The weight on the shipping would probably be extremely over what you’re asking here. You know, the two thousand, you’re talking hundreds of dollars just to ship you the apples. Is there any way that I can give you, an easier method of giving you the money?” – Nancy
Alex says we need to get five Target cards of $500 each and 1 card of $59.
“Are you taking these Target cards to buy apples with? Is that the idea? So, we cut out the shipping costs?” – Nancy
“They make gift cards to buy apples on? That’s insane to me.” – Nancy
We’re in the blue car to go to Target!
“Maybe there’s a failure to communicate here. I’m trying to understand what you’re asking for.” – Nancy
“Technology sucks, is what I’m trying to say. It’s more complicated than it needs to be. Why don’t they simplify everything? It’s baffling to me. It kinda throws my brain in a jar and shakes it.” – Nancy
[overtalking] “What’s for my personal use? I actually don’t want gift cards. So, there’s no reason to buy, I have no need for them. I slowed down the radio. Right, right. OK, OK. You just mentioned it was for my personal use. I actually don’t want the money in gift cards if it’s possible to, yeah. What do you mean they’ll charge me extra money? No, but I don’t wanna take the money in gift cards. That’s not, I would rather take it in my account. I don’t wanna, I just was, I’m following, OK, yes sir. Can I just speak for a second? I just wanna let you know that I don’t want the gift cards, like I don’t have any needs for, I shop at the Target but there’s no way I would spend, we’re talking $500, I don’t know if I would spend, I would have to make multiple trips to, OK, yeah. Yes, Alex. Right. I just was letting you know it wouldn’t work for me in terms of going, it would take multiple trips for me to spend that much money at Target at once. You know what I mean? I just wanted to throw that on the table, just letting you know. I don’t want the gift cards. I don’t think I can make that any more clear right now. I just want to let you know that I don’t want the gift cards for any, like I don’t need them. There’s no way I would spend all that money. I appreciate the voucher to Target but I don’t know if I would spend that much money. It would take multiple trips, we’re talking trip after trip where I’d have to drive to the Target then drive home then drive to the Target and then drive home and it would be days. You know what I mean? I suppose I could do it. It’s not to say I couldn’t do it. It’s not to say I couldn’t do it. It’s just to say that I don’t know that I would want to, you know what I mean? Like I don’t know if it is something I would want to do. You know what I mean? Versus something I can’t do. You understand what I mean? I hope that makes sense. Does that make sense? I just wanted to make sure we’re on the same page is all.” – Nancy
[overtalking] “If I’m getting the gift cards, is it possible to change them out for something, something more, how do I say this, I just, I was just trying to think of, I was just wondering, if there is possible to exchange the gift cards to something else a little bit more like something I would use a little bit more, than say, like maybe I could take my family to the Applebees or something. Or maybe TGIFridays or I like, to the bougie restaurants. Or Circuit City, you know what I mean? Maybe the Olive Garden? You know, nothing screams Italian like the Olive Garden. You know what I mean? Is that OK with you then, if I could pick up some Olive Garden? OK. ‘Cause there’s definitely a ton of cards in there. For my sister-in-law, I usually get Red Lobster. She really likes that. She really likes to dip the butter in the lobster, or the lobster in the butter. You know what I mean? Either way, she really likes, that’s her favorite restaurant. I can do that. I can definitely go buy the Target cards.” – Nancy
[overtalking] “I’m heading into the Target now. I don’t think it’s a problem. They usually don’t mind if you talk on the phone while you’re heading into the store. It’s usually only, sometimes, it’s super, you don’t wanna be that person that has a full-on conversation while you’re in the, but I don’t think it’s that big a deal. I think people make a bigger deal out of it than it needs to be. Like, if you’re having an important conversation, then it becomes a little bit more, you know, you know what I’m saying, but I don’t think it’s that big of a deal to have a conversation. You know what I mean?” – Nancy
Alex went silent while we were in Target.
We booped.
1hr 10min 29sec
Alex was still on the computer. He deleted the email that Nancy had received. Tried to access Nancy’s Target account.
“I don’t think there’s much juice in him. You know? You just can’t juice him anymore. Right? The juice pack is empty. You’re slurpin’ at the bottom of the barrel. Right?” – Rinoa
Alex
Alex called us back.
“Alex. Alex, young man, I’m very disappointed in you right now, Alex. I spoke with the cashier in there, Mr. Bob. I told them what had happened and they told me that you were trying to scam me out of my money and that the whole thing was an illusion. Alex, young man, are you trying to steal money from me? Why would you do that to me?” – Nancy
“I’m very, very disappointed in you, young man. I trusted you. I put my trust in you and you broke my trust.” – Nancy
Alex told us to call him when we got back home.
We booped.
1hr 13min 37sec
Alex called back.
“I’m looking in front of my computer right now and not really liking what I see.” – Nancy
“Listen to me for a second, bud. I just talked to the store, the cashier at the Target. They were telling me how you were scammers. And then I come home and my computer is locked. And now you’re telling me to log into my bank account.” – Nancy
“You’re an imposter yourself. You are a scammer.” – Nancy
“I’m really disappointed in you. From one human being to another, you were trying to steal something that didn’t belong to you. I’m so disappointed in you. And you sound like such a nice young man, too.” – Nancy
“Had you just asked me, if you called me and said, ‘Look, I need the money,’ I would have been happy to give it to you, Alex. You seem like a very nice boy and I would have been happy to help you out. But don’t steal something that’s not yours. You know what I mean?” – Nancy
“You just transferred my money from one account to another. It’s an illusion! I’m disappointed in you. Just stop lying. I don’t understand why you’re lying to me, too. It doesn’t make any sense. You’re caught redhanded with your hands in the cookie jar and you’re sitting here, you’re just lying to me. I don’t understand why.” – Nancy
“I don’t understand why you’d do that. You’re such a sweet boy.” – Nancy
“I am still a sweet boy.” – Alex
“You’re not sweet if you keep trying to steal from me.” – Nancy
“I hope you find peace in your life. Anyway, you take care. I’m done entertaining this. You’re not stealing my money. Bye, Alex. I’m sorry but I hope you find better in your life. You can do better than this. You can do better. I believe in you.” – Nancy
“Alex, are you listening to yourself right now? I wish I could give you a hug right now because you seem like, I don’t know what to say. I don’t know why you’re still trying to scam me even though. I know you’re trying to do me harm. I want the best of you. I hope you get out of whatever you’re in, whatever situation you’re in, I don’t know, but I wish you the best.” – Nancy
We booped.
1hr 25min 19sec
Never, never
Jessica (Jessicabunny13@gmail.com) vs Harry Bawles Tech support
Account ID number 462388414
“Don’t call this number again, please.” – Harry
“Never again?” – Nancy
“Never.” – Harry
55sec
Called him back. He wasn’t impressed. He booped.
Called him back again. He had blocked us.
Doom
Nancy Wheeler vs James who said we’ve spoken to him before.
Told Nancy to Google GeeksCancel.com. TeamViewer was used.
“I didn’t pull that up. That opened on its own.” – Nancy
James said we’d be transferred to the Billing Department.
We booped in his face.
9min 40sec
They called us back after working on the computer.
Steve Smith – Senior Accounts Manager on the Floor
Refund form was for Norton.
Nancy showed Steve how to play Doom online.
“Is it possible to understand why you’re talking in a soup can when you’re talking to me? It’s just really hard to hear you. Soup can? Soup can over your, you know, soup can? Hard to hear you.” – Nancy
He put up the updating screen. Might have seen the Norton email. Kept us on hold forever.
We booped.
22min 40sec
“David” texted back, “Well, I’m glad to have a chance to kinda sorta meet you. I had a good laugh with my kids over it. If I could have done it in person, I would have told you that I appreciate what you do. Take care, Nancy Wheeler. LOL”
Dhruv time
We called Dhruv!!
“It wasn’t a dream. It was a nightmare.” – Nancy
“I might have forgot. You know how I have the memory of a goldfish. You know what I mean? Swim, swim, forget, forget.” – Nancy
“Yeah, you didn’t hear a word I said about the number. You just made it all up.” – Nancy
“Fuck you. Asshole. Bitch.” – Dhruv
Tried to hear info on a victim in the background but they hung up.
We booped while “getting tea” and Dhruv waited.
14hr 42min 27sec
Dhruv called us back.
“You are a little bit extra possessive.” – Dhruv
“A little extra, but you like it extra possessive. Right?” – Nancy
“Yeah, even I do. Even I do have.” – Dhruv
“Yeah, I knew it.” – Nancy
“If you had one superpower, what would it be?” – Nancy
“To read the mind.” – Dhruv
[overtalking] “What if you were reading the minds and somebody was like, you could hear every thought at all times? Like you walk by somebody and you just couldn’t control it, like the thoughts are just beaming through your head and you just hear, ‘Whoa, he’s ugly,’ or ‘I’m really attracted to that person,’ blah, blah, blah, blah, ‘I wonder what I’m having for breakfast,’ um, ‘Man, I smelled my fart the other day, it smelled kinda,’ you know what I mean? Like you just had all these thoughts racing, everybody’s thoughts just beaming through your head. You know what I mean? It would be all really weird stuff. You know what I mean? It could be anything. You know, some thoughts you think and you just never act upon. You know what I mean? Crazy. What would you think of that superpower, though. Would you still take it even if it had that flaw?” – Nancy
“Have you ever done skydriving? […] Yes, I once did skydriving.” – Nancy
Nancy denied the password change request.
Dhruv booped because we were distracted by the scammer in the background.
14hr 54min 24sec
Dhruv called back.
Still trying to intervene on the scam in the background.
Dhruv booped.
15hr 09min 08sec
Dhruv called back.
Still listening to the background.
Dhruv is trying to get a credit card number from Nancy.
We booped.
15hr 21min 37sec
Dhruv called back.
“Give me a second. Fuck you! Asshole! Bitch!” – Dhruv
We booped in his face.
15hr 22min 50sec
Dhruv called us back.
Dhruv booped when he couldn’t get the card number fast enough.
15hr 25min 52sec
We called back with another number and asked for Brian Grittony / Fat Tony.
Tried to get the AnyDesk password but Tony wouldn’t give it to us.
We booped.
15hr 30min 54sec
Fat Tony called back twice but we didn’t answer.
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