Episode 308 Livestream Recap
{308} Tuesday, June 7, 2022
Tuesday Rinoa’s Twitch stream number 308
June 7, 2022
Hollow’s Angle
Jessica Wilson vs Jake Harlow (Hollow) & Christine & Ben Peter (Bent Peter / Ben Dover / 90 Degrees / 90D)
Returning his call.
Customer support – McAfee Security. Invoice number PTO+3008
Refund amount $369.99 or $599.99 or $398.99 (changed total throughout the conversation)
“Accidental” refund amount $15,000 = $14,600 overpayment
TeamViewer was used.
Chase Bank: Username spudnikk13
Starting balances Checking $5,789.56 Savings $15,763.29
Call was disconnected. 13min 39sec
Jake called back.
Jake: “I’m sorry we got disconnected.”
Jessica: It’s OK. It’s OK. I’m used to it.”
Jessica: “Have you ever worked for State Farm? Have you ever worked for a company called State Farm? I swear you sound like somebody I used to know there. I used to work there. You sound like somebody I used to know. You sound like somebody. You have the same name.”
Jessica: “Thank you for repeating that in the slowest way possible. I appreciate that. I appreciate that. I was able to hear it crystal clear. It was slow as molasses. I don’t think it was humanly possible to read that any slower.”
Jake: “I’m a little slow. I don’t have my glasses.”
Jessica: “Hello. Greetings. Hello, welcome to State Farm. Hello, Jake!”
Transferred to senior supervisor, Christine.
Jessica: “Would it be possible to call me back on a line that isn’t utter crap?”
Jessica: “I can’t hear you. I can’t hear you. If you can hear me, for god’s sake, call me on a better line.”
Christine said she’d call back on a better line.
We booped. 19min 48sec
Christine called back.
Refund amount is somehow now $599.99.
Banking department will call back.
Jessica: “I’ll stand on the phone. Is that OK?” (referring to waiting for the phone call)
We booped. 23min 00sec
Christine called back to tell us we’d get a call from the banking department.
Jessica: “Hang up the call? OK.”
We booped. 23min 10sec
Christine called back.
She said to hang up the call.
We booped. 23min 46sec
Rinoa: “Blue M&Ms taste better than all the other M&Ms.”
The bank department called back.
Ben Peter / Bent – PayPal billing team
Jessica: “Can I call you Mr. Bent? Is that OK?”
Jessica [overtalking]: “What do you mean? I can’t have you do the work. I can’t have you do the work. But there’s no way you can do the work. The computer is updating.”
Bent: “My goodness. You’re talking too so far. Just go slow.”
Jessica: “Could [the refund] be broken into three parts? Just into two parts? Could I ask, why is it broken into two parts?”
Jessica: “Mr. Bent Dover, when did they start breaking it into two parts? I’ve always had it in either three parts or one part. I’ve never had it in two parts. When did they start switching it to two parts?”
Jessica: ”It’s just kinda bad business. Right? Bad business hamsters.”
Jessica: “I prefer the trilogy refund.”
Jessica: “I haven’t seen it switch. It’s still, oh, I almost thought it said 26%, but I saw it in the corner of my eye. Got excited.”
F7 strikes again!
Rinoa: “He’s a KNOWER!”
Jessica: “I don’t know what happened. I was typing. I hit the enter button. And then you said to do it again. I must have accidentally typed the button a little, a couple more times and then it must have, you know, kinda spiraled down the hill and got out of control. I don’t know what happened. It just was picking up speed and I guess the zeros were just outta control. It was just gaining momentum and it was just adding more and more and more. I just don’t know what to do.”
Jessica: “It was never my intention to take that much money. Maybe one zero but never two zeros. That’s way too much money. You’re gonna get in trouble. You never go over the limit of $10,000. That’s federal. You know? You don’t wanna end up behind the bars. You want a slap on the wrist, never go in the bars.”
Jessica: “What do you mean I don’t have to return you the whole amount? You want two parts? Do you want it in two parts?”
Call got disconnected. 53min 19sec
Bent Peter called back.
Jessica: “Mr Bent Peter? Can I just call you 90 degrees?”
Jessica: “Go ahead, 90D.”
Attempted Zelle transfer for $14,600
Jessica: “I’m just gonna decline it. It says, ‘suspicious.’ Yeah, decline.”
Jessica: “That’s a hard right. What are you talking about here? That came out of nowhere. It took a whole bend. What are you talking about?”
Jessica: “I’m not sending that over Zelle. Are you crazy?
Jessica: “My money’s all gone.”
He booped. 59min 12 sec
Rinoa: “He got bent out of shape. Yeah.”
Bent Peter called back
Bent put the money back in the account. Told us to call the bank but said Jessica needed to lie to the bank.
Bent: “You have to do this. OK? That’s it.”
Jessica: “There’s something crooked about this. I don’t like it.”
Jessica: “I don’t understand why you want me to lie to my bank.”
Jessica: “You know, my husband, he’s an IRS officer. You know that, right? This seems like tax evasion. Could you imagine what happens in the paper if Bob gets in the paper, oh you know, his wife, Jessica, tax evasion. Could you imagine? Could you imagine his face in the paper? He would never have a job again. You know what I mean?”
Bent Peter took all Jessica’s money except $0.56 in checking and $0.29 in savings.
Jessica: “What am I gonna buy with $0.56?”
Bent: “You can use it by your own. OK? The 56 cents and the 29 cents is left for you. You can use it. You can spend it by yourself. OK?”
Jessica: “I don’t know why you’re getting all bent out of shape. Oh, because your name is Bent.”
Jessica said she’ll call back after she calls her bank. 1hr 10min 55sec
He called back but didn’t say anything.
Bent stopped answering our calls and disconnected from the computer.
This name rings a bell
Alina – Geek Squad Online Support
Asked for PayPal email.
Alina bailed and booped. 1min 16sec
Bailing, bailing
Nancy vs Ricky Salvatore – Geek Squad Services
3 years for $499.99
He said he’d take care of it.
He bailed and booped. 3min 44sec
Rinoa: “If his last name was Wilson, he would have scammed me. He would have done everything in his power to make himself look as dirty and nasty as humanly possible. He would have gone to such extreme lows, ‘Ma’am, ma’am, I am dying. I will starve. What lows do you want me to go? I will lose my job.’ There is no bottom to this man. Mr. Wilson would have gone to any extreme.”
Brandon
Jessica Wilson vs Brandon Page McAfee number PP638465000
A technician will fix the computer for a $150 charge.
Jessica: “You made the text really large. Is that necessary? Are you blind?”
Jessica: “What am I waiting for?”
Brandon: “Just a moment.”
Jessica: “How many moments do I have to wait?”
Jessica: “You do your own thing. You’re obviously in full control here.”
Jessica: “What are these red balls and yellow triangles here?”
Jessica: “You’re telling me all this has happened because I read that email.”
Brandon: “Are you a computer savvy person, like a tech-savvy person by any chance? Do you know a lot of things about computers?”
Jessica: “No, I get stuck at 25%.”
Jessica: “Are there any discounts I could have? That’s a little steep, don’t you think?”
Jessica: “There’s a book at the bookstore that I want to buy. It costs a little bit. It’s a little bit pricey. It’s one of those nice books. It has more than 3 pages in it. I wanna buy one of those books. So, I’m trying to save up for that book. You know what I mean?”
Jessica: “Is there a reader’s discount? A reader’s digest discount policy?”
Jessica: “Do you offer any payment plan where I could give you a couple dollars a day or something?”
Jessica: “I do have a Barnes & Noble discount coupon. I could give you that if you prefer. It’s 10% off your first order of at least three books or more. By all means, I can give it to you. It’s a little barcode. I can send it to you if there’s any way I can get a little bit of a, I don’t know if you’re a big fan of Barnes & Noble, but by all means. I have two of them. So, I could give you one and I can keep the other one and maybe you can give me a little bit of a break, maybe do $200? You know, 10% off a couple books, that can be pretty expensive. You know? You could easily go over $200 with three or four books. You know, 10% off of that whole thing? That would be beneficial for both. Maybe you can even do a little bit of a coupon Blockbuster. You know, where everybody in the office gets a book and then you guys all pay for it and 10% off for everybody. That’s not a bad deal. Maybe just cut me a little bit of a slack if you guys have some books around the office or something, maybe in the waiting room? Just a thought. They probably sell magazines there. You can decorate the office a little bit, put them on the shelves, have the cool books there.”
$250 is the lowest price he can offer today.
Jessica: “Yeah, scam that ticket.”
Brandon: “Sorry? I didn’t get you.”
Jessica: “You know what I mean? You know? Scam it. Beep! And, you know, move it over to me. So I have to pay for it. You know what I mean? Scam that ticket?”
Brandon: “Do you really need any help?”
Transferred to supervisor Sam then transferred back to Brandon.
Jessica: “Brandon, Brandon, Brandon, Brandon. Why did you pass the call to somebody else? I thought we were having a good time.”
Brandon: “I invited my supervisor as I was thinking you did not need help because I heard some of the words you said over the phone call.”
Jessica [overtalking]: “What were the words I said? Because I said ticket? I don’t understand. What was so wrong with the word ticket?”
Brandon: “I’m sorry if I misheard. But no problem. OK?”
Jessica: “Do you accept EBTs? It’s a card. It’s like a credit card. It has cash on it. EBT. Cash card.”
Jessica: “I also have some WIC coupons as well.”
Tried to pay using EBT card: 6383 7367 4380 1911 01/24 CVV 128
Jessica: “It’s got $300 on it. I know it’s valid.”
Brandon: “Be sure you are typing it in correctly.”
Jessica: “I’m typing it incorrectly.”
Brandon: “Typing it incorrectly, you said?”
Jessica: “I said, ‘I’m typing it correctly.’”
Jessica [overtalking]: “It’s an EBT card, so you gotta go to your local grocery store or something. Can’t buy hot food with it. You can’t buy hot food with it, though. It’s only valid in grocery stores. It’s an EBT card. You gotta go to the Walmart or something and swipe it there. You can get yourself some M&Ms or something. It won’t, I tried to buy hot food. You’re not gonna be able to get a deli sandwich or something. It’s gotta be cold, you know, prepackaged stuff. Like in the store, the whole section over there. But you can make it yourself. Like $300 are on it. You can take $250 of it. There’s no cash on it. There’s no cash. ”
Brandon: “So, you are saying I’m going to use your card at the store? Right? For your payment?”
Jessica: “It works fine. There’s $300 on it. It’ll be good. Yeah. I’ve definitely made purchases with it before. You know what I mean?”
Jessica: “I could use it at the grocery store but I’m talking about you. This is for my kids. They like the Lunchables. You can get yourself a Lunchable. You can put the sauce and cheese and pepperonis on it. It’s fun. It’s fun. You seem like the type that might have a little bit of fun doing it.”
Jessica: “It’s a valid card. It’s a valid card. It’s a valid card. For food.”
Jessica: “Are you trying to say my money’s not good there? My money’s just as good as anybody else.‘s”
Brandon: “You can do one thing in that case. You can take your computer to the grocery store. They will be going to fix it. OK? They will accept your card. They will going to fix it for you. You get it?”
Brandon booped. 37min 37sec
Rinoa: “That was a good boop.”
Jack called, so we called him back. He didn’t answer.
Sock in the face
Jessica vs PayPal’s Jacob Refund amount $387
Jessica: “Could you take the sock out of your phone?”
Jessica: “No, it still sounds like you have your foot in your mouth. Yeah. It sounds like you have your entire foot in your mouth right now. What’s up? It’s OK. It sounds like you’re eating your foot. […] You sound muffled is what I’m trying to say. Your tongue is upside down. You know what I mean?”
He said he’d call us back and he booped. 2min 31sec
Rinoa: “If you’re on the steamer and you’re just dropping a hot one, and you just wanna scroll through some stuff, I mean, totally fine. I think it works for that platform [TikTok]. Totally fine. Right?”
We called him back. He said he tried to call us back.
He booped. 2min 58sec
(Jacob sounded like he has a sock in his face)
Humble
Jessica vs Alex BitCoin charge on account.
Ultraviewer was used
Alex: “My day was not that good. And after talking to you, I am feeling better.”
Jessica: “Why have I made your day better?”
Alex: “Just because you are so humble.”
Bank account was empty from the last scammer. Oops!
Alex bailed and booped. Said he’d call us back in a few days. 15min 00sec
Alex called back to get Jessica’s email address.
Aonirpeek @ gmail.com
Alex booped. 15min 38sec
Is it Eric?
Jessica Wilson vs Unidentified Scammer & Harry Roger (Hairy Vulture) from “Florida Department”
Call was breaking up terribly.
Jessica: “It’s hard to hear you. Every other word is being cut off. I don’t know if you wanna try saying two words twice? You could say, ‘Like like, call call me me back back,’ and this way every other word will catch. I just can’t hear you.”
Asked him to call us back. We booped. 1min 41sec
He called back.
Line was still breaking up terribly.
We booped. 3min 22sec
He called back again. Call quality was much better.
Transferred to Harry Roger / Hairy Vulture
Phone was still breaking up.
We told him to call us back.
We booped. 7min 21sec
He called us back. But we could barely hear anything at all.
We booped. 7min 57sec
He called back. No improvement.
We bailed and booped.
8min 23sec
Unidentified scamming object
We called someone that we thought was from yesterday but we weren’t sure.
Jessica (Chase Bank username jessicabunny13) vs Eric Wilson using TeamViewer.
Jessica: “Give me one second. Could you give me a second?”
Eric: “How many seconds do you need, madam? How many seconds in total? From five minutes, you are telling me, ‘give me one second, give me one second.’ Login to your banking.”
Chase Bank starting balances chk $5,789.56 sav $15,763.29 CC $-286.75 Credit limit $10,000
Eric: “Hold on a minute.”
Jessica: “How many seconds do you need?”
Eric: “How many seconds I need, madam? I told you give me five minutes. OK?”
Jessica: “OK. Five minutes.”
Eric: “Let me go ahead and install a software first of all which can be secured. Then, we can go ahead and start the refundation. OK?”
Line started buzzing very loudly.
We booped. 10min 02sec
We called him back on his private line at his request.
Eric works with Jack Davis from yesterday!!
[Adjusted the timer – starting at 2hrs 52min 11sec]
Jessica: “Are you absolutely insane?”
Jessica: “Get this off the screen. Are you kidding me right now?”
Jessica shut down the computer because Eric wouldn’t remove the black screen.
Eric: “Are you turning on your computer, madam? Or should I put a red mark under your name?”
Jessica: “What do you mean, ‘post a red mark’? If anybody deserves a red mark, it’s you.”
Jessica [overtalking]: “I’m gonna take away one of your gold stars if you’re gonna act like that. OK? Rip it right off the board and throw it right in the dustbin. OK? You’re gonna lose one of those. Is that what you want? Is that what you want right now? You wanna lose one of your gold stars? I’ll throw it right in the dustbin right in front of you, too. I won’t even hide it. Like minus one star. I’ll make sure I put it in dirt, too, where it doesn’t stick on anything. This way, even if you get it out of the trash, you’re not gonna be able to stick it back on the wall. Is that what you want right now?”
Jessica: “It’s turning on. It’s not a quantum computer. It’s gonna take some time.”
Jessica: “Calm your buttcheeks. OK?”
Eric: “Sorry?”
Jessica: “Calm. Your. Buttcheeks. Take a chill pill.”
Eric wanted Jessica to login to her coinbase account. But she wouldn’t.
Eric put up the work securely screen and didn’t respond to Jessica on the phone.
We booped. 3hr 04min 10sec
They continued digging through Jessica’s computer.
Changed Jessica’s bitcoin password.
They didn’t call back.
“Florida Department” called back.
Jessica: “Calling from Mars. Hello? Hello? Greetings. Come in peace. Hello.”
Call quality was still horrible.
He booped. No new timer.
Rinoa: “From Pluto, I come in peace.”
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