Episode 491 Livestream Recap
Livestream recap {491}
Monday, August 28, 2023 11am ET
Bleeding PP...
Stream Timestamp [00:16:42]
Sam – GeekSquad
Inv #GS7647608764
Refund Amount: $421.89
He bailed and booped.
Total Time Wasted: 5min 20sec
Stream Timestamp [00:24:18]
JW vs Jennie Miller – Microsoft
We were very concerned about what was happening with our computer.
JW: I just need your help, Jennie! I’m falling apart over here!
Jennie needed to yell so that we could hear her properly. In the meantime, we made many mistakes in understanding what she was saying.
Jennie accidentally played music on the phone, so she booped and called back.
She scanned our computer and found 10 things.
JW: I don’t see that, you skunk sac!
Jennie gave us a number, but we had to ask her what it was many times. She said it was our lockout number address. Then, she taught us about IP addresses.
JW: Jennie, you have the toughest skin I’ve ever encountered in my life. Rock solid, like running your hand over a boulder.
The craziness escalated.
JW: Jennie, take the microwave off of your head.
This appeared to be the last thing Jennie could tolerate. She bailed and booped.
Total Time Wasted: 1hr 02min 35sec
Stream Timestamp [01:57:38]
JW vs Steve – Amazon
AnyDesk was used.
Someone from New Mexico placed an order on her account.
Steve was not very enthusiastic about his job, but we also heard from a cow. The cow sounded quite enthusiastic.
While on the phone with them, we reported their info to AnyDesk. They banned him from the service. When she disconnected the AnyDesk, he was unable to reconnect because of the ban. We didn’t want to tell him that he was banned, which would teach him too much that he didn’t already know. We bailed and booped to avoid helping him learn.
Total Time Wasted: 7min 24sec
Stream Timestamp [02:22:05]
JW vs George Adams & Jack — GeekSquad
Refund Amount: $417
Inv #938745894
AnyDesk was used.
JW: Did you just get your wisdom teeth removed?
We were transferred to Jack for no reason.
He got mad that we checked all the boxes. He bailed and beeped.
Total Time Wasted: 6min 33sec
Stream Timestamp [02:37:12]
JW vs Alex & Thomas – PayPal
Refund Amount: $599
Inv #U-38
He said there might be some “fraud people” in her account.
We told him that Microsoft just had to help us with our computer because of fraud. It cost $2,000 to fix. It was a really bad problem.
It took him a little while to understand that we were using a Linux computer.
We bought our computer 3 years, 8 months, 6 days, 23 hours, 5 minutes, 23 seconds ago.
Somehow, this scammer’s PP bled through the connection screen. Chat had many questions about his PP bleeding.
He was unable to answer simple questions as to why we couldn’t record complete numbers. He said that the refund needed to be approved. That was an awful lot of work. The phone got disconnected. We called back.
Thomas answered. We asked to be transferred to Alex. JW was unhappy that Alex hung up on her.
JW: I thought that was incredibly rude.
Alex: No, no, ma’am. I not hang up on you.
JW: OK.
Alex believed that we had a cellphone, but he was wrong.
Alex told us that he would transfer our call to Thomas.
JW: Get Thomas on the phone so I can tell him how bad you were.
He said that they were still processing the payment. That’s why we didn’t get the refund.
JW: You frog. You idiot. You marble-brain. Where’s my money? You weasel.
JW continued to express her frustration with this situation. He sang a very rude song. We booped in his face.
Total Time Wasted: 42min 27sec
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- August 28, 2023