 
        Episode 521 Livestream Recap
Livestream recap {521}
Thursday, December 21, 2023 11am ET
				Dial Tone Kevin...
Stream Timestamp [00:18:20]
The Rinoa Impersonator Part 2
Rinoa called Patrick from last stream. She asked if he had any info on Jimmy. He didn’t understand. Rinoa said she was ready to send the money and needed the address. He texted the address.
Rinoa: “How much money?”
Patrick: “One two.”
Rinoa: “1,200?”
Patrick: “Correct.”
Rinoa: “What is the process?”
Boop.
Total Time Wasted: 2min 10sec
Stream Timestamp [00:28:21]
Impatient Geek Squad
CM Vs Geek Squad
CM received an email about a $402 charge and wanted to cancel renewal. After misspelling, she had to backspace, loudly. Scammer booped.
Total Time Wasted: 5min 39sec
Stream Timestamp [00:36:55]
Dial Tone Kevin
CM vs Kevin Parker & William — GeekSquad
CM received an email invoice from Geek Squad for $402. The scammer Kevin said it was for a subscription renewal for an antivirus program. He connected to her computer with Screen Connect. He requested her computer password.
CM: “Why?”
Kevin: “The removal is asking for it.”
CM typed it in. She allowed this because it is a VM. CM filled out the cancellation form. Kevin said CM had to check her bank. Kevin said he had worked there 3 years.
CM: “And working there 3 years has given you the personality of a dial tone?” No response, just silence and back to the scam.
He was stalling while changing the html. He had $349.99 rounded to $400. Kevin rudely said to CM, “You sound like my grandmother.”
CM: “Well, that’s not rude at all.”
We were transferred to William, senior banking manager. First, he asked how far the bank was from her home. He was concerned about the German bank. He was concerned about her knowledge of bank history. He asked if she was from Germany.
CM: “I have a German dog.”
He asked several times what she did for a living. CM said she did not have to answer. CM was a “retired MI6 agent.” William was sarcastically creepy and excited about the MI6 agent.
William: “Are you going to kill me?”
Realizing whether it was an American thing or not was way over his head. William booped.
Total Time Wasted: 45min 55sec
Stream Timestamp [01:32:45]
Broke Boi
CM vs Michael Wilson — GeekSquad
CM received a $249 subscription email from Geek Squad. Michael answered. She said she wanted to cancel.
After repeating a few questions, he apparently found his place in the script. He connected to the computer and sent the cancellation form. CM filled and submitted it.
Michael: “What is your real name?”
He said that his manager would call.
We booped, then he disconnected.
Michael called back and asked how far her bank was. Then, he accused CM of not having Microsoft edge.
Michael: “Where’s your Microsoft Edge? You lied! Hacker!”
CM: “Broke Boi! Drill Bit.” Booped.
He called back yelling, “You have to go to the bank and withdraw the cash. $14,000!!”
Boop.
Microsoft Edge really was on there.
He called back.
Michael: “Who are you? Who are you? Duck yourself! Get a job!”
Boop.
Total Time Wasted: 31min 20sec
Stream Timestamp [02:41:00]
Rinoa Impersonator Part 3
Rinoa tried calling Patrick. “Have you heard from Jimmy? Jimmy McNugget?”
“Patrick?”
He booped.
Total Time Wasted: 2min
Stream Timestamp [02:48:00]
My Hover Cart is Full of Eels
C vs Mark Josenburg & David & Mr. McLaren – Norton
Refund Amount: $499.99
Scam Amount: $39,990.00
Scammer Mark Josenburg from Norton asked for CM’s email. $499.99 email confirmed by Mark of this Norton charge. She wanted to cancel. He connected to her computer with AnyDesk. When CM was instructed to press Ctrl J, the keys were hit very hard repeatedly. Mark continued. While Mark was explaining the keyboard buttons again, CM asked, “AM I AUDIBLE TO YOU?”
We were transferred to David. He continued to instruct in the AnyDesk connection.
David: “Snort.”
CM: “That was gross.”
David: “That was a network issue.”
Then, he wanted UltraViewer installed. David was still working on the computer and chatting with CM about tattoos and restaurants. Finally, David managed to get the cancellation form up. CM filled it out and submitted it. The refund amount of $499 appeared as $39,990. David spoke to Mr. McLaren, account manager. While the html screen was shown, David put the refund into the account. There was another stumble on where the comma went. He ran out of time and the bank logged out. CM had to log back in because David still needed more time. After the error had been added, David requested $39,500 be returned. David returned from speaking with Mr. McLaren, they wanted her to withdraw $10,000 from the bank. He would electronically take the rest from the bank.
CM: “Why can’t you take it all out electronically?”
David: “There’s a limit.”
CM: “The 404 thing?”
David: “Yes.”
Boop.
CM called David. She had the $9,500. David had a word with Mr. McLaren again. Then, he requested gift cards. We booped!
David called back.
David: “Get as much Target gift cards as you can.”
CM: “Yes, I’ll see if I can get $9,500 on a gift card.”
BOOP!
David called right back. CM set a password “My hover cart is full eels. My slippers are full of seals.” David couldn’t get it, “just ask for David.” CM’s new password was “blasting farts from cheeks.” David was able to repeat it after several attempts.
CM said Target didn’t put $9,500 on gift cards. It was a scam. David told CM to go home to wrap and box up the money. He said that he put the mailing address on her home computer. It was a California address.
Total Time Wasted: 1hr 27min 10sec
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- December 26, 2023