Episode 346 Livestream Recap

{346} Monday, August 29, 2022 – 11 a.m. ET
Magnificent 25%!!!
Trust a Scammer?
Stream Timestamp [00:21:04]
Jessica Wilson vs Albert Johnson #AB5152 (Prince Albert) & Ben Peter (Bent) -GeekSquad
Refund amount $410
We were transferred to Ben Peter in the billing team.
Jessica works part-time as a melon farmer.
Bent was very suspicious. Jessica didn’t want to check her bank account with him on the computer. So, she said she would trust him that the money was refunded.
He accepted that and booped.
Total Time Wasted: 19min 48sec
But It Says, “Confirmed…”
Stream Timestamp [00:51:55]
Nancy vs Amit CONT from {300} -McAfee
We’ve spoken to Amit before, in episode {300}!
Amit said that the email Nancy got was fake and that she needed security on her computer. He said it will cost $160 for 3 years of McAfee.
Amit saw the obviously totally legitimate email and said that it was fake and that anybody could make an email like that. Nancy was confused because it had the real McAfee logo and it said “confirmed.”
Nancy deleted the email. Amit bailed & booped.
Time Wasted today: 24min 36sec
Time Wasted in Episode {300}: 57min 29sec
Total Time Wasted: 1hr 22min 05sec
Genuine…
Stream Timestamp [01:18:22]
Jessica Wilson vs Daniel, whose name magically changed to Justin within seconds & Henry -Amazon
Refund amount $349.99; $749
Justin: “First of all, learn how to listen.”
Speakerphone for the win!!
Justin didn’t like the rich, textured sound of the speakerphone. He bailed and booped. We called back. Henry answered. Henry said we had the wrong order number. Jessica was considering switching to Android and knew she didn’t order this.
Henry: “How do I know you are a genuine customer?”
He booped.
Total Time Wasted: 6min 56sec
Legitimate AND Genuine…
Stream Timestamp [01:32:03]
Sherry Hill & Genuine Customer vs CashApp
There was a charge for suspicious activity. He bailed and booped.
We called him back.
Genuine Customer: “I’m calling in regards of a contest I won. I’m a legitimate customer, a genuine customer.”
She said that something on YouTube said that she won. He wanted a screenshot of what she read.
He put us on forever hold.
Total Time Wasted: 2min 16sec
Gassy Babies… er, I Mean, Scammers…
Stream Timestamp [01:40:57]
Margaret Rosebud vs Justin (Squeeker) & Peter Jones & “Ryan Brown” -GeekSquad
Refund amount $609
“Accidental” refund amount $55,609
Margaret wanted the password to be butterstick123 and Justin wanted it to be welcome123.
DOB 10/13/1972 Margaret is 83 years old and lives alone.
Margaret: “You’ve been eating the pork and beans today, huh?”
Justin said he liked poop-and-nut chocolates and Raisinets.
Margaret: “Do you live alone? You sound like you live alone.”
Justin: “You sound just like my granddaughter.”
Margaret: “It was good talking to you, weirdo.”
Justin: “OK. Hang up my call.”
Justin said they would call right back. He booped.
We were transferred to Peter Jones. Margaret told Peter that Justin was having trouble with farting earlier. Margaret said that she was cancelling this service because it was too expensive.
Peter Jones is in New York and doesn’t seem to think it’s rude to eat noisily on the phone with customers.
Margaret wanted to visit New York to see the street doves. Peter said that he would take the day off work and go birdwatching with her when she visits the city.
Margaret: “You have the gassy from the mouth where Justin had the gassy from the butt.”
Margaret had a cat, called “Smelly Cat,” who had terrible breath from eating anchovies. The cat is a movie star now.
Peter: “Oh wow! The cat in THAT movie?”
Peter said he’ll get married and have 4 or 5 children once he’s rich. He’s concentrating on earning money right now. Margaret has 1 child, a son who is 35 years old. He had a girlfriend once but it didn’t really work out. She wanted to know how to encourage him to have children. He’s always hanging out with his best friend. She said she’d like it if he and his best friend would become a couple because “they are so cute together.”
Margaret: “Do you even think you’re fertile enough to have that many kids?”
Immediately after Margaret opened her bank account again, Peter had to take a call from his manager. His manager told him there was a mistake in the amount that was sent to Margaret’s account. Peter said that he was distracted by talking to Margaret and he made a typing mistake.
Margaret: “I’ll get you a tissue. Don’t cry. Calm down.”
Peter said he’ll lose his job and be prosecuted as well. Peter said that she shouldn’t call her bank because he was sorting it out with his accounts team.
Peter: “Will you stop talking for a while?”
Peter told Margaret that her screen turned black due to the privacy act. Peter accidentally let Margaret see her bank screen that showed that he had transferred $55,609 from the savings account to the checking account. She was confident that she knew what she saw but Peter said that didn’t happen.
Peter: “You don’t have to be worried so much. Just be quietly with me here on the phone.”
Margaret: “Peter, the money was missing from the account.”
The computer wasn’t behaving and was frozen, so Margaret restarted the computer, despite the fact that Peter said it was because of what he was doing.
Margaret: “You are a champ, a real go-getter. What do the kids say these days? You’re fire. A real kneeslapper, if they will.”
The computer froze again, so Margaret shut it down. Peter said that he didn’t want her to shut down the computer again no matter what. But it kept freezing occasionally.
Margaret started to fill out the refund form again instead of logging into her bank. Peter put us on foreverhold. We booped. While waiting, Peter turned the computer screen black again. He called back. Margaret booped so she could call her bank.
Ryan Brown from Chase called us back. It was Peter faking a high-pitched voice for some ridiculous reason. Ryan said that there was a transaction for $55,609 as well as a transaction for $609 which got stuck.
Ryan said that Margaret should call Peter back and follow his instructions.
Margaret: “I don’t mean to be rude, but he’s a block of wood if you would. You know what I mean? Not much bouncing around in the old noodle there.”
Margaret said that she’s been trying to work with Peter but it’s been a nightmare.
Peter: “Can you move away from the computer? Just go to another room! Go to another room!”
Margaret decided to go get a cup of coffee.
MelonBuddy Translation: She’s not understanding/listening to me.
We put Peter on hold so we could get coffee. Peter booped while we were gone. Justin called us back.
Margaret: “I don’t want your help anymore. You’re being a filthy rat!”
Margaret accused Justin of trying to steal her money and said that anything they need to do on her computer, they should do without making the screen black and that they should be transparent.
Justin bailed & booped.
Total Time Wasted: 2hr 10min 30sec
We called Peter back but he wouldn’t answer.
What’s Your Name?
Stream Timestamp [04:16:23]
Nancy Wheeler vs Unidentified Scammer #1 & David Allen & Unidentified Scammer #2 -Norton
Refund amount $431
Awesun & AnyDesk were used.
Typing awesome.com didn’t lead to whatever he wanted it to lead to.
His brain obviously fractured and he started saying “oh my gaaaaaaaawd” repeatedly before booping.
We called back. David Allen answered.
MelonBuddy Translation: Lower the volume, man.
Nancy: “Why does it sound like you have a sock in your mouth? Can you take that out when you talk to me?”
Nancy’s password choice was banana123 but David wanted to use cancel100.
Nancy: “Write it on a safe piece of paper.”
MelonBuddy Translations: It’s a fake account.
Turn on her camera.
We were transferred to someone who wanted to know how Rinoa created her website and accused her of being KitBoga.
MelonBuddy Translations: Hang up.
What’s her number?
He booped when Nancy insisted that her name was Nancy. We were busted because of “fraud” being in the wrong place on the banking page.
Total Time Wasted: 34min 00sec
We Got Her…
Stream Timestamp [05:02:35]
Nancy Wheeler vs David Thomson (Thompson) -McAfee
Refund amount $249
“Accidental” refund amount $25,000
Overpayment $24.650
Nancy: “I’m pretty much the only person. I may not be the ONLY person, but I’m the only person.”
David put up the screen, “Please wait your computer is updating 25% completed Do not turn off your computer.”
Rinoa: “The magnificent 25% is here! Holy cow! We got it! 25%!! Woooooo!! That is a magnificent, beautiful number that you take out on a date and you definitely pay for the whole date.”
David told us to hang up the call, so we booped in his face. We were transferred to James Marshall, senior man from the refund department.
James put up the 25% updating screen.
Rinoa: “My gawsh, that beautiful 25… beautiful! Mmm… *chef’s kiss* like a perfect meatball in a bowl of chicken soup, standing there, the outcast, party time. It’s 25% party. Don’t give it a full. Don’t even give it a half. Give it a quarter-worth of an effort of a party. 25% Love it. Just so magnificent! Yeah, not a half. Not a half. We’re not talking about a half. We’re not talking about 75% here. We’re talking about one quarter. Not 26. That’s too much. That’s one above the extreme. 24, way too little. You’re not putting in enough effort. 25? The magic, perfect number there. You’re talking about the perfect number right there. That’s the best right there. Whenever somebody says, “give it 100%,” and you say, “no, no, no, no, no… no, no, no, no, no. 25% is what you give it.” Just 25%. Don’t go all the way. Don’t go all the way to 100. You give it 25%. That’s the magic key in life right there. That might be better number than 13 right there. That’s a magic number.”
Rinoa changed the 25% screen to 100%. James didn’t know how to deal with that when Nancy asked what that meant.
James connected Nancy’s computer to the Chase Bank Online Server.
F7 stirkes again! And again!! And again!!! And again!!!! And again!!!!! And again!!!!!! And again!!!!!!!
Nancy: “This has to be a stupid server or something.”
Nancy: “I watched it remove the decimal. The decimal got deleted.”
Nancy: “You need to fix this. You need to fix it fast. This is your fault. You need to fix it.”
MelonBuddy Translation: We got her.
James: “What we both have to do is cooperate with each of other.”
Nancy created an exceptionally well-designed and meticulously-crafted paper airplane. It was launched far into the atmosphere with precision but took a spiraling nosedive. After traveling a painfully short distance, it landed mere inches from Nancy’s feet.
MelonBuddy Translation: Yes, that’s the right account.
She’s writing down the details.
Rinoa reported a domestic bank account!!
Nancy said that she would go to the bank and send the money, then call James back immediately. We booped.
Total Time Wasted: 1hr 02min 46sec
You can watch this full episode on the Rinoa Antidote YouTube Channel!
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