Rinoa Poison: Scambaiter

Stream Timestamp [00:26:21]
Peter Williams -Norton
Refund amount $358
Invoice #TPDS21346856
AnyDesk was used. Reverse connection was rejected.

Peter: “You think I am a dumb?”

He booped because of the reverse connection request.

MelonBuddy Translations Throughout the Call:
It’s a nice customer.
I have a good customer on the line.

Total Time Wasted: 10min 11sec

Stream Timestamp [00:44:15]
We called Ryan/Brian back. CONT from {370 & 371} call with Miles.
He asked if she had sent the 2nd parcel yet. They had received the “cocoa bean” package yesterday. Jessica asked about the investigation into the 1st parcel.
Ryan said to stop wasting his time. He booped.

Total Time Wasted: 8hr 35min 09sec

Stream Timestamp [00:47:32]
Jessica Wilson vs David Matthews (Dave Matthews) #AMZ2600 & Anthony Christopher #AMZ2076 & Unidentified Scammer -Amazon
Refund amount $849
UltraViewer was used.
John Fernandez from Dayton, OH placed the order and Austin Miller from Texas. 

Call was breaking up terribly. We asked him to call us back on a better line.
David was flirting very poorly.
We were transferred to Anthony.
He wanted Jessica to edit the card on file on her Amazon account. But the edit button didn’t work.
He used a CMD prompt to scan Jessica’s computer.
We were transferred to an unidentified scammer.
Rinoa had forgotten to set the bank site up properly. She cut the connection to do so and he booped.

MelonBuddy Translations Throughout the Call:
Turn on the light.

Total Time Wasted: 31min 31sec

Stream Timestamp [00:01:29]

Jessica Wilson vs Hardin Scott (Hard and Squat / Harden Squat)  & Mark William -Norton
Refund amount $478; $364
Transfer amount $40,000
AnyDesk was used.
Chase Ckg $18,643.25 Sv $56,346.89

Jessica: “It’s been 30 seconds, Hard and Squat.”

Hardin said that Jessica’s illiterate for not entering her phone number on the form.

Jessica entered the cancel amount as “Stupid ass on the phone $364” on the cancelation form.

Jessica: “I’m noting it down, Sherlock! You illiterate bastard!”

Jessica: “You duckface!”

Jessica: “What is your job? Useless!”

Jessica: “You duckface weasel!”

We were transferred to the banking officer, Mark William.

Hard and Squat emptied her bank accounts.

Mark: “You’re not talking X, Y, Z person.”

Mark: “Why are you asking stupid questions?”

Mark: “Trying my level best.”
Jessica: “Sometimes, your best just isn’t good enough.”

Mark: “Is this how you talk to all people?
Jessica: “Only people who are incompetent.”

Mark got racist and sexist.

Mark: “Don’t call me clown.”
Jessica: “You’re a clown!”

Jessica: “Racist, sexist, clown, incompetent… you just check all the boxes.”

Mark got creepy and talked about Jessica being his girlfriend. She shut that down. Then he got creepier and then violent.

Jessica: “You sad, illiterate clown.”
Mark: “I am a bad person and you are my bitch.”

Mark told Jessica to go to her bank.

Jessica: “Did you finish kindergarten? Were you able to sip your appie juice and take your naps on time?”

He changed the password so that he could syskey her computer.

Jessica: “I’ve never spoke to somebody so brain dead before.”

We were transferred to Lee from Chase, but he couldn’t hear us. Mark came back on the line to scold Jessica.

They called again. It was the real Chase bank!! The banker asked the correct questions and Jessica answered them honestly, but Mark got angry and booped on the bank.

Mark got misogynistic again and then even more gross.
We booped in his face. He locked the computer and shut it down.

MelonBuddy Translations Throughout the Call:
He is on a call. Don’t disturb him.
He’s not giving the connection! He won’t give… He’ll give you his d
It’s yours. Attend the call.
She’s abusing us.
Black her screen.
No. Don’t do anything.
Give me her computer.
Is it working or not?
Take the access.
I will give you the terminal.
N capital. It’s sooooo long.
Should I repeat disable screen.
Let’s take out a big chunk.
Did you make the password for the session?
Every time I make it 40, it turns back.
There is a problem with her bank.
I am doing 40k it’s automatically changing, there is a problem with this customer
Bro, it’s weirded.
She is such a trouble.

Total Time Wasted: 1hr 27min 31sec

Incoming call during the last call:
Jason Bell from Norton – No clue who he is

Jason: “I was talking to you. Are you in the car?”

MelonBuddy Translation:
Who is this customer?
No timer

Stream Timestamp [03:27:21]
Jessica Wilson vs Janet Brown -Microsoft
Jessica claimed that we were disconnected from Josh, who gave us this number to call.

Jessica: “I was told I’d be speaking to a muppet.”

Jessica: “Mr. Wilson was telling me I had to download AnyDesk.” 

Janet had her download TeamViewer instead. But that didn’t work, so she switched to UltraViewer.

Jessica’s job is putting baseball caps on wheels of cheese.

Janet can’t have cheese. Her doctor said so.

Janet found hackers who like corn.

Jessica: “Do you feel good about what you do here?”

Jessica: “Do you have no shame about what you push onto people?”

Jessica: “You sound like a really nice person.”
Janet: “By heart, I am. But you just can’t help it sometimes.”

Janet: “I don’t want to be in this, for sure.”

Janet started to cry from remorse. Not sure whether this was genuine or fake.

Jessica had a heart-to-heart with Janet.

Jessica: “What’s your name?”
Janet: “Christine.”
Jessica: “Your real name.”
Janet: “Christine, yeah.”

Christine said she is from Ohio. She said she is both happy and sad.

Janet gave Rinoa the phone number for the fraud department, then told Rinoa to check her emails.

She booped after putting us on hold.

Total Time Wasted: 56min 45sec