Rinoa Poison: Scambaiter

Stream Timestamp [00:37:10]

Laura Redfield vs  Kevin & Mark Lewis (Mike Lewis) and Al – McAfee?

Refund Amount $300

ScreenShare was used.

 

Kevin was able to remove all the viruses on her computer but the goose was difficult for him to stop.

 

Out of nowhere, we got a call. We booped Kevin to answer the call from Mark Lewis.

 

Mark: “Hello, am I speaking to Mrs. Squall?”

 

Kevin eventually booped while we were talking to Mark.

 

Mark: “My lady, she was cheating on the backside of me. She had a knife on my neck from behind.”

 

Mark is in the US now but he’s from Thailand.

 

Mark told us a pitiful story about someone dying in a car accident that was his fault. Then, he started talking about his family and Thailand. All of this was to keep her entertained and distracted while he worked on her computer behind the updating screen.

 

He tried to open a business with his girlfriend but she took the money and left him.

 

Laura: “They thought it was a lover’s squirrel?”

Mark: “Yeah.”

 

Laura: “Einstein said, ‘Love is like a love squirrel.’”

 

Laura: “When life gives you rotten bananas, make banana bread. And put some walnuts in there.”

 

Mark wished he could be a real estate person. He’s very unhappy with his life and wants a different job. Laura told him to rent out time shares to the properties he gets.

 

He invested in BitCoin and lost all his money. Laura has made some money in CryptoZoo. It’s “hot, hot, hot right now.”

 

Rinoa gave Mark advice on how best to quit his job. He said he’d contact her with his personal number after this call is over. He blocked her inputs. He wants to “share lots of things with you.”

 

He said someone would call us back and booped.

 

We were transferred to Al.

 

Al: “It’s about the fixation of your computer.”

 

He tried to remove the pony and goose viruses. He accused her of pranking him because there are scams. She said she’s not trying to scam him. He booped so that he could work on the computer.

 

While off the phone, he started deleting all the programs from Laura’s computer. He may have been uninstalling everything to try to find the program that is running the duck and other viruses. We called him to ask him to stop deleting programs. He told Laura that he is only deleting viruses. He continued to delete programs. He said he would call tomorrow and booped.

 

We accidentally called Mark Lewis trying to call a new scammer.

 

He said that coworkers have moved closer to his desk, so he can’t talk about personal stuff now. He agreed to call us back when he gets out of work so he can talk from his heart.

 

Total Time Wasted: 1hr 39min 46sec

 

 

Stream Timestamp [03:00:31]

Lisa (Elisa / Alisa)

She pretended to not know what Rinoa was talking about. She bailed and booped.

Total Time Wasted: 1min

 

 

Stream Timestamp [03:03:42]

Alex – PayPal

Invoice #KP15L723

 

He knew that this was a work email address. He said that she had to refer the case to her IT department. He said he would take care of the PayPal charge.

He bailed and booped.

 

Total Time Wasted: 5min 17sec

 

 

Stream Timestamp [03:11:14]

Laura Redfield vs Alena Michaelson (A Lemur) – PayPal (We spoke to her last week.)

Refund Amount $899

Transaction #KBTF449

 

She told Laura that people from 3 locations opened up 3 new PayPal accounts a few days ago.

 

Alena said that it was just someone pranking Laura. She bailed and booped.

 

 

We called that call center again now that Rinoa found the rest of the information about this scam.

Stream Timestamp [03:32:15]

Laura Red vs Chris (Karen) – PayPal (Also Alena Michaelson & Alex Rider from earlier today and last week)

Refund Amount $1,500

 

Laura: “It sounds like you’re being sprayed in the face with a garden hose.”

Chris said he would call us back.

 

Chris saw that we were speaking to Alena before. So, Laura said that they call was disconnected, so she called back. He seemed to buy it.

 

Laura is COSTCO certified. The certification came with her router.

 

Chris showed Laura a report on Clickjacking and Internet Protocol Address and IP Spoofing Attacks.

 

When Laura saw the name Veronica on the connected, Chris admitted that she was the part of the senior team.

 

Chris had a boring New Year. He said he’d call us back in a bit. Laura searched for some flowers. Chris called back to tell her not to use her computer. He told her

 

Total Time Wasted {404}: 51min 43sec

Total Time Wasted: 1hr 21min 04sec