Rinoa Poison: Scambaiter

Stream Timestamp [00:14:36]

JW vs James — Gamestop Digital Goods and Services eCard

Refund Amount: $300 for eGift card shipped to a business

Order #9982327206

 

She wanted to cancel this, what looks like an order for Gamestop video.

She was directed to a website.

 

James booped.

Total Time Wasted: 4min 04sec

 

 

Stream Timestamp [00:21:10]

JW vs. Veronica — Norton Support (but first said Geek Squad)

Refund Amount: $349.90

Customer ID #TR9a4a5504723

 

She wanted to cancel service for the laptop. Veronica told her she needed to fill out a cancellation form. She directed her to a website and asked for a service code.

 

JW: Can you hear me?

Veronica: Can you hear me?

 

Boop. We are not sure why the call disconnected.

Total Time Wasted: 8min 02sec

 

 

Stream Timestamp [00:33:30]

JW vs. Peter William — Geek Squad

Refund amount: $420.00 (first to be $200.00 and then $220.00 as $420.00 is a LARGE amount)

Scam Amount: $20,000.00

 

Peter directed her to a website.

He gave her service code #43241…not an active code.

He gave her a new service code #66127…not an active code.

 

Peter then had her download TeamViewer.

She was told it would take 5-7 minutes to complete the procedure.

 

JW: This is outrageous! I didn’t ask for this subscription…it was AUTO RENEWAL Peter!!

Peter: Why are you yelling?

JW: It’s a huge amount…enormous amount…I am very upset!

Peter: Don’t be upset. I am here…do not worry!

JW: I am upset damn it! Nobody wants to pay this for nothing! It’s like getting a bag of nothing!

You get your lunch bag, right? You dig inside the brown bag and nothing’s inside! And you say, ‘What the hell?’”

Peter informed her that she was 80% done with this. He asked her what she was connected to… she informed him her iPad, cell phone, wifi refrigerator, and a walkie talkie.

 

JW inquired about his day…he thought she had inquired about his David.  (???)

It now said that the computer was working securely.

JW: What’s going on here?

Peter: Will you listen to me? The Dept. is cancelling it, Ma’am.

 

JW asked if he had his breakfast. He had his black coffee and that was it. He didn’t need any more food. He was not a champion, he said. He hates sugar.

JW: What about milk, mayonnaise, or tuna fish in your coffee?

 

She would get a black refund box. No, she did not have to mail it in. She would get her refund in two parts. First $200.00 and then $220.00, because $420.00 is just too big of an amount!

 

JW: Are you telling me I am not getting all of my $420 back?

 

Peter had her enter several cd.. entries and a tree command. She would see lines “moving, moving, and moving,” he said. He asked what message she saw at the bottom.

 

JW: It says “I am eligible for $420 for loss of services.”

 

She typed the refund amount as directed. Oh NO! Her refund looks to be $20,000!

 

Peter: Are you kidding me, Ma’am? I told you to type $200.00.

JW: You weasel, you listen to me! It typed out $20,000!

Peter: Oh My God! Just give me a moment…who typed $20,000?

JW: I watched it erase the $200 and put $20,000!

 

The computer was in secure mode and JW relaxed a bit as she believed it was a glitch and that only $200 went into her account, instead of the $20,000. It was an update error she thought.

 

Peter: No Ma’am!

JW: It was a visual error…a server error? Something is wrong with the server! It’s stupid…idiotic! It put the decimal point out of reach! It’s a dumb-dumb server!

Peter: Please tell me if you have received the $20,000 in your account. My boss will kick me out of the job!

JW: Yes! It’s like I got $1.00 x 20,000! What a stupid server! I can’t believe you allowed $20,000 into my account!

Peter: Please let me speak!

 

JW: Put that server in time out!

Peter: I will throw out the server!

JW: DO it right NOW!

Peter: I just did it…did you hear it? Did you see it?

JW: DO it…throw it out!

Peter: How many times do I have to throw it? I will send you a video of smashing the server.

 

JW wanted the server destroyed right now so that it wouldn’t hurt anyone else.

JW: Smash it, smash it good! Throw it in the garbage!

Peter: OK, I will do that. How will you get me the $20,000 back?

JW: If you hadn’t broken the server, I could have done it that way. You broke the server before I could send you the money back! You broke the server. You acted in anger. You broke it all with your rage…are you proud of yourself?

 

Peter: You can send me a wire transfer.

 

The computer went into work secure. JW asked him if his parents were proud of him.

 

Peter: Yes, why?

JW: You broke the server.

Peter: You forced me to do it!

JW: You cannot hold me responsible for that…I did not physically make you do that! Savage! The damn server was just existing. It will never serve again. Did you ever think of the family of the server?

 

Peter: What is your real name?

She told him, “Jessica.”

Then he told her that he really didn’t break the server…he broke his phone as that was what he had in his hand.

 

 

JW: Why would you smash your phone? What kind of idiot just breaks their phone?

Peter: Just send me the wire transfer.

He couldn’t send a picture of the broken phone as she didn’t have a camera. She didn’t believe that he broke his phone.

 

Peter: Do you want it to show your YT Channel that I broke my phone?

JW: I don’t think you did.

 

JW did not know how she would give him his money back since he broke the phone server.

 

Peter: You asked about my parents being proud of me… the $20,000… just take that as a gift and enjoy.

 

JW: Are you serious?

Peter: I am serious.

JW: You could lose your job.

Peter: I have a super mind and will get a new job.

JW: Peter, be careful with that. Don’t say you have a super mind. I would strongly disagree.

Peter: I know you have a super mind.

JW: You have an UNDER super mind… a villain mind… and under smart mind.

Peter: I love to choose the villain in super heroes. You buy a big house or do whatever you want with the $20,000.

 

Peter said she didn’t reveal what her YT channel is. He questioned how old she is. He asked what she does for a living. She asked why he was asking so many personal questions.

Peter: Ok, you have got my money and you are trying to act smart.

JW did not follow. His questions were coming from his mind… a super mind.

Peter: Have a blessed day.

JW: OK Super Villain!

Boop.

 

Total Time Wasted: 1hr 01min 56sec

 

 

Stream Timestamp [01:421:26]

JW vs Jason & Frank & Mark William — Geek Squad

Refund Amount: $365.88

RE: Order ID# FDCZ45RF for a car loan

 

She was asked if she drives a car. She said, “Yes, a blue one.”

Cancelling this would be a simple procedure. She just needed to be in front of the computer.

 

He had her bring up UltraViewer on Google Chrome by entering:

 

U as in Uranus

L as in Lettuce

T as in Tetra

R as in Randi

A as in Apple

V as in Victor

I as in Ice cream

E as in Elephant

W and in Weasel

E as in Egg

R as in Randi

 

We were transferred to Frank in the Refund Department.

 

JW: Weasels give birth…they don’t lay eggs.

Frank: You are to get a car loan refund of $365.88. You will get a cancellation and a refund. Open your Chrome browser and type UltraViewer.

 

JW told Frank that she already did that with his colleague, Jason. UltraViewer had downloaded on her computer, was opening and installing. He asked if this is the first time she had applied for a car loan. She told him this is the first time with anything like this.

 

He told her to log into her bank that she where applied for the loan. Once she received the refund, she was to let him know.

She did not receive it yet. Frank transferred her to Mark William in the Billing Department.

 

Mark: My Junior Technician told me each and everything about this call.

JW: I don’t have my refund. I am confused. I haven’t seen the refund.

Mark: We are here to fix it. The server is still working on it. I KNOW YOUR VOICE.

JW: Excuse me?

Mark: OK, I’ve seen your video and YT and also follow you.

 

We were treated to the sound of one of Rinoa Poison’s very entertaining YT videos with a scammer raging to her!

 

JW: I have not heard that, no. Is that you?

Mark: It is not me. I know your voice. I also subscribe to your channel.

JW: I don’t know what you mean.

Mark: OK, let me check on my end. Have you ever used Zelle before?

JW: I have used Zelle before, yes. I don’t know about Bitcoin.

Mark: It looks like a very genuine account. Are you for real?

JW: I don’t understand. I heard someone yelling in the background.

Mark: What do you think about me? I know you. I watch all of your videos.

JW: What do you mean that you do?

 

We Boop!

We try not to ever reveal

 

Total Time Wasted: 22min 02sec

 

 

Stream Timestamp [02:16:16]

MR vs. Sam — Paypal

Refund Amount: $810.00

 

She received Invoice #862004111 for a washing machine…a frontloading washing machine.

He booped.

Time Wasted: 1min 14sec

 

 

Stream Timestamp [02:32:45]

MR vs Allen James & Mike Lobo (Mike Lowball) — Microsoft

Refund Amount: $310.00

 

She wanted to deactivate the service for her computer. He told her to go to Google Chrome browser and enter a URL he provided.

ConnectWise was downloading.

MR: I just want the $310 back. So, how was your day, “Alex?”

 

No response, so she booped.

Allen James called back.

 

MR: I thought you were offended. I know you are a little fart bubble. You wouldn’t get upset if I asked you about your day.

 

He told her to sign in for a cancellation form. She told him to, “hold his horses, alright?” She was getting the code for him.

 

She saw the Windows Defender screen. She was filling out the refund form to go to Deutsche Bank for $310 to her checking account. She submitted the form and got a cancellation number of #101 567 2340. It said she needed to wait 48 hours.

 

MR: Do I have to wait 48 hours now? It says 48 hours!

Alex: Hold on. Don’t talk so much! I am going to have you speak to my manager.

 

— We heard Hindi in the background. —

 

Mike: Hello, this is Mike Lobo. Tell me what you see on the screen.

MR: Software is updating.

She was to let him know when she saw the cancellation form.

MR: There is no money there…

Mike: We have put the money on hold. May I know the bank?

MR: Deutsche Bank. Am I getting my money back today?

Mike: You are going to get your money right now.

 

He had her complete the online portal with her full name, Lowball.

MR: My name wouldn’t be Lowball…that’s your name.

Mike: Miss Margaret, go ahead with the next option.

MR: Do I get my refund soon?

Mike: Five minutes.

MR: Promise? Then, I don’t want to talk to you anymore.

 

Her account at Deutsche Bank was a personal one but he wanted her to put checking. The amount for the form was $310.00.

 

Oh no! She had received $31,000!

 

Mike: Oh My God! Oh My God! You missed the DOT!

MR: I didn’t miss the dot! I was looking at the keyboard… 3, 1, and 0 and then (.) dot soon after it all. Mr. Lowball, I didn’t do that!

 

Mike: OMG, you ruined it!

MR: Tell you can get control of this…PLLEEEASE.

Mike: It’s out of my control. OMG, OMG!

MR: Tell me you can fix that!

 

Mike: May I have your real voice?

MR: I am talking to you with my real voice. This is my real voice.

 

Mike: What about the extra money? You took extra money! You have to go to the bank.

MR: What do you mean? I don’t understand?

 

Boop. We hung up.

 

Total Time Wasted: 27min 49sec

 

 

Stream Timestamp [03:15:34]

NW vs Steven Rodriguez (Steven Rogers – the Capt. America guy, not the “Can you hear me” guy) & Mike Waters (Odors/Underwater) – Microsoft

 

The phone connection was bad. He would call her back.

 

Steven: This is Steven Rogers. What is the problem?

 

She had an email from their side with a charge. She wanted to cancel.

 

Steven: No worries. I will assist you with this. I will run a diagnostic report.

He had her connect to AnyDesk and download and open file.

Steven: You are doing a great job. Write down my information… name, extension and ID#.

He typed the information on her note pad.

 

Steven: How is the weather?

NW: The weather is very frightening.

Steven: I am in Florida. Let me look at the warning message you got. Can I look at your history?

NW: I suppose. I was trying to get into email and clicked on something and it took over my whole computer. I was trying to get help with a password.

Steven: No worries. I will help.

 

NW: Have you ever traveled in Florida? Have you been to the Golden Gate Bridge?

Steven: No. Why?

NW: I haven’t had money to travel down there. Have you seen the Space Needle? I heard it’s nice this time of year. You said your name is Steve Rogers?

Steven: No, Steven Rodriguez. I am a Level 2 Technician.

NW: I was thinking you were Captain America.

Steven: No, that’s not me. I am going to assign a Level 7 technician now. When the work is done, I will get connected with you again.

NW: Keep climbing that ladder, Scout.

 

Mike: This is Mike Waters, (Odors) the Level 7 Technician, and you are facing an issue.

NW: My computer didn’t get skunked… it doesn’t smell or have a bad odor. Like applying deodorant to the software to fix them?

 

This was the first time she faced an issue. Also, he verified that he was not in the toilet. He did sound like he was underwater.

 

He saw she had warning Rundle 32 in the scan. She couldn’t read any of what came up… it was lines and signals. He told her it was code used to create infection. Her services were stopped. Well, some were running and some were stopped. He would need to reinstall. The running services were discussed and shouldn’t some of them be finished at some point? He decided he would have to reinstall them. She needed to click Windows and Letter R and then type “netstat.”

 

NW: Mike Underwater, do you have the flu? Are you feeling sick?

Mike: Yes, I have a bit of a cold. We see active connections.

Mike walked away.

We booped.

 

Total Time Wasted: 35min 46sec

 

The AnyDesk account was reported and would be shut down.