Rinoa Poison: Scambaiter

Stream Timestamp [00:19:00]

JW vs Jason Onfroy (pronounced on-fray) & Frank Stone – McAfee

Regarding an order for “360 internet security plan from yesterday”

Refund Amount: $689.89

Order # 623095002

Jason said the order was activated 5 years before and this was the auto-renewal. Jason connected her to the “chat support server team.”

He said that the refund amount was $690. She argued that it was $689.89. She completed the form. He asked her to check her online bank account for the link. He said it was being processed and should be in the bank. He said there was a time limit to get into the bank. (Rinoa’s computer is even slower since the Windows 11 update, and she wanted to reset the bank page first.) She didn’t find a message or link on the bank page, so he had a word with his accounts team. Just a few seconds later, he returned and said that the link had expired because she took too long. He had to transfer the call to one of his accounting officers.

We were transferred to Frank. He said he would do a manual transfer. He would resend the money link. She checked the account again, but there still wasn’t any link. He said she would have to send an email to the accounts manager. He said there would be two deposits, but she cut him off. She was still typing, and he was still giving composition instructions. He told her not to send it, but she did anyway.

Frank: There’s a limit.

They had to check her account first, THEN send the remaining balance. The first deposit would be $260.00. She couldn’t type because her cursor was running wild, up the page! She finished the form and he gave her the cancellation # CRNWXWY8743. He said to send the email quickly, then go to the banking page and write down the available balance. She said that she got a message saying that the message had been blocked. He said that they had received the message. She wrote the number on Notepad (to his annoyance), the he said to go back to the banking page “and stay there” and to not use her mouse. He said that, soon, she would click on ‘sign in” and it would take about 5 to 10 minutes to add her as a “receive payer.” The blue update screen appeared.

She asked what the squeaky door is. He ignored her and told her to hold on. She asked what he had for breakfast. “I made breakfast for myself.” Some random breakfast talk… He has no toaster. He cooks his bread on a pan. It was more aerodynamic that way, though a bit dusty to cook on a fan. He cut her off to tell her that she had been added as a recipient. She was overtalking him, still talking about how she makes breakfast. He said that the bank was logged out from their end, so she had to check hers again to see if the funds were there. She kept overtalking him. He was getting angry! He wanted her to sign-in again. She couldn’t remember her account number.

Frank: You’re talking a lot. Would you please keep quiet for a while?

He was “working.” She unplugged the mouse because it wasn’t working, not letting her scroll (just to annoy him). He said that the Chase server was still connected. That was why she couldn’t mover her mouse.

She did get the refund, but it was a lot more… $26,000!! He told her to go to her email, but then put the update screen back up. She saw no sent messages, but he said there was one, and she must have deleted it. He showed her the email that he received, which showed that the wrong amount was typed. He said NOT to log into her bank because it may look suspicious. She was overtalking him again while he was trying to tell her not to log in using other devices. He tried to use the calculator to deduct her refund from the $26,000, but kept messing up.

He asked if she was Native America, because she had an accent. She asked about his accent. He said, “It’s from UA.”

He said that his banking was totally blocked right now, so he couldn’t receive it back to the Chase bank. It would be done another way.

She interrupted and asked where US is. He said they were based in Portland, Oregon. She pressed. He answered, “It’s United Arab.” Then, he rattled on about their having to pay taxes if they receive the whole amount into their bank. She was overtalking him the entire time. He finally asked, “Where the duck is your bank?” but she didn’t hear because she was still overtalking him! He said one of his accounting managers would receive the refund, not the company itself. She kept talking. He wanted her to keep quiet while he worked, then “if anything goes wrong, they will fire me from the job,” and she was still talking and didn’t hear it.

He said it would be an international wire transfer to one of his managers in Hong Kong. He said he wasn’t going to talk to her. He was just going to write it on the Notepad. Frank has lived in Oregon for 10 years. He had also lived in Albuquerque, NM and preferred Oregon. He started talking about wire transfers and Notepad, but she was still talking nonstop about Oregon and New Mexico weather. He said that the thing he liked about Oregon was the girls. He repeated that his manager in Hong Kong would receive the refund. She started overtalking, asking about who was going to Hong Kong, etc. He asked her occupation. She said it was a long story, “buckle up.” First, it was dumpster diving, then the market got saturated; then turtle farming, then (currently) pelican training. His work history is that he was in the industry “from the bigning.” He kept trying to steer it back to the scam, but she kept asking him questions, which he mostly ignored. He said he would make a mistake typing if he was talking.

On the bank page, he was filling out the transfer details. She said her controls were locked. Then, he put up the update screen. She said that her savings bank balance looked low, only $2,000 in there, but he denied it. She wanted to get her tablet to check it. He panicked and removed the update screen. Her voice was far away because she was off getting her tablet. She “returned” with her tablet. The computer screen was back. He panicked and said not to log in from anywhere else or her account would be blocked. She went back to talking about pelicans. Could he win in a fight against a pelican? He didn’t think so. She asked what he did in NM before he got this job. He was a delivery boy for FedEx. He was giving her $100 compensation. Small talk: His childhood was awesome. He used to play basketball a lot. He said that he was trying to “increase your limit” for the file transfer. She asked if he still wet the bed. He said it never happened. He kept trying to steer it back to the scam. She asked more questions. He booped.

The bank wasn’t letting him transfer $26,000, even though the balance was $44,000.

He called back and sounded very far away. It didn’t sound like Frank, though he said that it was him. He wanted her to visit her bank. He kept asking if she had pen and paper or printer. She kept saying, “no.” He STILL asked her to write something on paper, so she repeated that she didn’t have it. She would have to memorize it. He asked if she could take a photo. She took one with her camera. He asked if she had a driver’s license and debit card. Then, he wanted her to open up the picture and tell him what she saw. $25,310.11. She wanted to call the bank first and said she would call him right back. She booped in his face while he was panicking!

He called back. He gave her instructions about not telling the bank anything, etc. She argued about the 5% transfer fee. He agreed to pay it. Then, she refused to say that she knew the Hong Kong guy as a friend, then questioned his suggestion to tell the bank that she was repaying a debt. He choded while she was refusing to pay the 5%! He booped again.

Rinoa meant to call a different number, but accidentally called Frank back. He asked if she had called her bank. She said that a lot of money was moved from her savings to checking. He tried to make an excuse. She said, “the jig is up!” He said that the money was there and that she needed to visit her bank to see it, not via phone. She said the bank said it was never there. He said that he could call her back and show her the money was still there. Then, he said to log in and he would show her. She booped him.

Frank called back just as Rinoa was about to dial another number. This guy sounded like he was a different person, the guy who sounded far away from earlier. He was still insisting that the money was still there. She asked why he sounded different. He said that he wasn’t different. He knew his surname and location in Oregon, though. He wanted her to turn on her computer. He said that he made it look like the money wasn’t there. She called him, “Frank and Beans.” She asked him if he wanted her to trust him over her bank. She called him Frank Weiner. He had no answer, then booped.

Total Time Wasted: 2hr 19min 00sec

Stream Timestamp [03:16:00]

EC vs Alan Smith & Peter Wilson – McAfee

Refund Amount: $489

Order # E4D6V5MN

They discussed renewing a plan, choosing a cheaper plan, activating or cancelling the security, etc. They connected the computers using Connectwise. He said he would cancel the charge and remove the McAfee server. He put her on hold. He scanned the computer, then said he would send a refund form.

The refund was processed. He told her to log in to her bank and accept the transaction. There was no link there, of course. He told her to log out. He was going to let his “transfer billing manager” know. He put her on hold to talk to him. He said that his billing manager would call her and do it manually. He put her on hold again, then said to hang up this call and… we booped in his face!

Peter Wilson, senior supervisor, called back. He wanted her to log in again and re-check to see if she received it. He would send it manually. He told her to write down the balance on a piece of paper. She logged out. He wanted her logged back in. She still hadn’t received it. She argued with him! He said her voice sounded computerized. She was overtalking.  He asked if he could hang up and call her right back because he can’t hear her properly.

He called back and said he couldn’t hear her properly, but then he could. He tried to explain about connecting to their online bank. She kept complaining that she hadn’t received it yet. He was getting angry. He explained that, after the connection, he would transfer it. The blue update screen immediately went up. He asked how old she was. She said, “old” (and don’t ask!), late 40s, “old enough.” He’s 28, lives with his family, wife, mom, dad but no pets. She has a pet crow named Crowbar. The refund would be sent in two parts because they have limitations. She objected loudly that she was getting ripped off! The first part was $300. She called him a squirrelface.

The DOS prompt “refund server” screen came up. She still wanted ALL of her money! The transfer was successful, for $30,000. She logged into her account to check it. She said that she would log in with her tablet. He told her not to. She was “already in a trouble.”

They argued about who was responsible for sending the $30,000. She called him a squirrel. She said it was a mistake. He asked if she was sure. She called him a fartbubble, little fart, stale muffin, moldy bread, possum bottom, air biscuit, pelican egg, and lint licker. He said that he knew she was using a voice changer. She just wanted to know why he thought she was stealing her money.

Peter: Do you think you’re an artist? Come to me with your real voice.

She told HIM to come to HIS real voice. Lots of back-and-forth. He said that he had to get back to robbing U.S. citizens, laughing all the while. Boop.

Total Time Wasted: 28min 40sec (Timer was wonky today.)